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Clarification access to portal and autoscaling billing (#803)
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hcourdent authored Jan 13, 2025
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6 changes: 2 additions & 4 deletions docs/misc/7_plans_details/index.mdx
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Expand Up @@ -153,7 +153,7 @@ As an [Enterprise](/pricing) user, you will have access to detailed usage inform

Access to the portal is made through either:
- From your [Instance settings](../../advanced/18_instance_settings/index.mdx#license-key), in the "Core" tab. Where you can also renew your [license key](#self-host).
- Through a direct link: [portal.windmill.dev](https://portal.windmill.dev/), filling in the email address used for the subscription, and then accessing a link sent by email.
- Through a direct link: [portal.windmill.dev](https://portal.windmill.dev/), filling in the email address used for the subscription, and then accessing a link sent by email. Only email addresses from the 'Contact emails' list can access the portal. You can add email addresses to the list by clicking on the "Update contact info" button in the portal.

<div className="grid grid-cols-2 gap-6 mb-4">
<DocCard
Expand All @@ -163,8 +163,6 @@ Access to the portal is made through either:
/>
</div>

Email addresses can be added to the portal to allow multiple users to access it, just "Update contact info" and add the email addresses.

![Custom link from the instance settings](./portal_link_instance.png 'Custom link from the instance settings')

> Custom link from the instance settings.
Expand All @@ -173,7 +171,7 @@ Email addresses can be added to the portal to allow multiple users to access it,

You can also enable/disable any time automatic renewal and automatic debit (therefore payment by invoice).

This is also from the portal that you can [manage your issues and feature requests](../12_support_and_sla/index.mdx#feature-request-and-issue-dashboard).
This is also from the portal that you can [manage your issues and feature requests](../12_support_and_sla/index.mdx#feature-request-and-issue-dashboard). Access to the Issues Dasboard is made throught the 'Authorized domains'. Anyone with an email address from the set domains will be able to login to the issues page.

Usage of your instance is reported on the platform - basic metrics such as Seats & workers are reported to Windmill. You can check whether your use of Windmill corresponds to your subscription, and report an error to Windmill if you wish. This comparison is made only for your instance of Prod, for which you can find the Base URL. The other instances URLs are also shown.

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2 changes: 1 addition & 1 deletion src/components/pricing/PricingFAQ.js
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Expand Up @@ -156,7 +156,7 @@ const faqs = [
>
autoscaling
</Link>
. This automatically adjusts the number of workers based on your workload, ensuring you only pay for the compute units you actually need. For example, you could scale down to minimal workers during low-usage periods and automatically scale up during peak times, with billing calculated at minute-level granularity.
. This automatically adjusts the number of workers based on your workload, ensuring you only pay for the compute units you actually need. For example, you could scale down to minimal workers during low-usage periods and automatically scale up during peak times, with compute usage calculated at minute-level granularity.

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