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Troubleshooting

turtleletortue edited this page Dec 23, 2019 · 2 revisions

After uninstalling a preincluded app, the Google Play Store gives an error when trying to install it.

After uninstalling some of the preinstalled apps, such as PPSSPP, with Link2SD, you may run into problems installing the Play Store version from Google Play. However, this can be fixed.

  1. Plug your X18 into a computer (with USB Debugging turned on on the X18, and adb installed on the computer)
  2. On the X18, look up "(name of app) apkmirror" using a browser (such as Firefox or Chrome for Android)
  3. Choose an older version than the newest one (ex: if the app is on version 68.2, choose 68.1 or 67 if available)
  4. When downloading the apk, make sure that it meets the following requirements
  • It is nodpi
  • It is made for either of these architectures (Universal and arm64-v8a are preferred when available)
    • Universal
    • arm64-v8a
    • armeabi-v7a
  1. Go onto your computer and type "adb shell"
  2. Once you are in a shell (you may have to accept a prompt on your X18), type in "su"
  3. You should get a prompt to grant shell root access on the X18, so grant it access for once.
  • If you don't get a prompt, make sure you have Magisk and Magisk Manager properly installed and working.
  1. Once you have root access, as indicated by a #, type in "cd /storage/sdcard0/Download"
  2. Type in "ls". It should say the name of whatever is in your Downloads folder on your X18, make sure the apk for the app you downloaded is there.
  3. To make sure that the error is correct, type in "pm install (name of apk file)". It should give you an error about something not matching between the old package and new one. If so, continue on.
  4. Type in "pm uninstall (package name)" where package name is told by the name of the apk you downloaded. You can proceed to the next step if it says "Success" Ex: org.ppsspp.ppsspp_1.9.3-19030000_minAPI9(arm64-v8a)(nodpi)_apkmirror.com.apk would have the package name org.ppsspp.ppsspp
  5. After that, try running "pm install (apk file name)". If it says "Success", you can go to the Play Store and update the app to the latest Play Store version without errors. If not, ask for help in the Retro Game Handhelds Discord Server.