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This module implements a basic interface to System Monitoring Suites. It works by receiving email messages sent by the Monitoring Suite. New tickets are created in case of component failures. Once a ticket has been opened messages regarding the effected component are attached to this ticket. When the component recovers, the ticket state can be c…

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znuny/SystemMonitoring

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SystemMonitoring

This package contains a postmaster filter which provides a primary email interface to system monitoring applications. For Icinga and Nagios, deeper integration is included. Automatic linking between tickets and CIs is available for users of the ITSM Configuration Management add-on. Based on the system monitoring notification, the incident stage of a CI is also changed.

Prerequisites

  • Znuny 7.1

Installation

Install the add-on via the package manager from the repository "Freebie Features". If you like to download the add-on find the version for your Znuny version at https://download.znuny.org/releases/packages/. This file can be installed by uploading it to the package manger or by using bin/znuny.Console.pl.

Configuration

Check the system configuration for all available settings after choosing SystemMonitoring in the navigation.

Professional Support

For this add-on and for Znuny in general visit www.znuny.com. Looking forward to hear from you!

Enjoy!

Your Znuny Team!

https://www.znuny.com

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This module implements a basic interface to System Monitoring Suites. It works by receiving email messages sent by the Monitoring Suite. New tickets are created in case of component failures. Once a ticket has been opened messages regarding the effected component are attached to this ticket. When the component recovers, the ticket state can be c…

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