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customer portal
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alpetric committed Oct 29, 2024
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13 changes: 13 additions & 0 deletions docs/misc/12_support_and_sla/index.mdx
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Expand Up @@ -48,9 +48,22 @@ If you require support or have any questions, you can reach out to our support t
- Discord: [Windmill Discord Community](https://discord.com/invite/V7PM2YHsPB).
- Dedicated Slack or Discord channel on enterprise plan.
- Schedule a Meeting: [Book a Meeting](https://www.windmill.dev/book-demo).
- Feature request and issue tracking [Dashboard](https://portal.windmill.dev/issues) (enterprise only feature).

Our support team is committed to ensuring your success with Windmill, and we are here to provide the assistance you need at every step of your journey.

## Feature Request and Issue Dashboard

Enterprise users have access to a dedicated feature request and issue dashboard, allowing them to submit and track their requests and issues. This fosters improved communication, visibility, and collaboration between the Windmill team and our enterprise customers. Additionally, updates to issues are automatically sent to a designated Slack or Discord channel for easy tracking.

### Configuration

Administrators can configure the following dashboard settings:
- **Linked GitHub Users**: When an issue is created by a linked GitHub user, it is automatically added to the dashboard.
- **Authorized Domains**: Users with email addresses associated with authorized domains are granted access to the dashboard.

![Issue Dashboard](./dashboard.png)

<div className="grid grid-cols-2 gap-6 mb-4">
<DocCard
title="Contact / Getting help"
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