Merge pull request #569 from webitel/feature/task-accept-timeout

feature: task accept timeout added to teams [WTEL-3989]
webitel · Dec 11, 2023 · 7907067 · 7907067
2 parents d76f58e + 1bffa79
commit 7907067
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Showing 8 changed files with 17 additions and 1 deletion.
diff --git a/src/app/locale/en/en.js b/src/app/locale/en/en.js
@@ -679,6 +679,7 @@ export default {
         inviteChatTimeout: 'Chat accept timeout',
         wrapUpTime: 'Wrap up time',
         noAnswerDelayTime: 'Delay time after missed activity',
+        taskAcceptTimeout: 'Task accept timeout',
         strategies: {
           random: 'Random',
           fewestCalls: 'Agent with fewest calls',

diff --git a/src/app/locale/kz/kz.js b/src/app/locale/kz/kz.js
@@ -592,6 +592,7 @@ export default {
         inviteChatTimeout: 'Чатты қабылдау уақыты',
         wrapUpTime: 'Қоңыраулар арасындағы үзілістің ұзақтығы',
         noAnswerDelayTime: 'Оператордың жауабы болмаған кезде күту уақыты',
+        taskAcceptTimeout: 'Тапсырысты қабылдау уақыты',
         strategies: {
           random: 'Кездейсоқ',
           fewestCalls: 'Ең аз қоңырау қабылдайтын агент',

diff --git a/src/app/locale/ru/ru.js b/src/app/locale/ru/ru.js
@@ -677,6 +677,7 @@ export default {
         inviteChatTimeout: 'Время на принятие чата',
         wrapUpTime: 'Длительность паузы между звонками',
         noAnswerDelayTime: 'Время задержки после пропущенной активности',
+        taskAcceptTimeout: 'Время на принятие задачи',
         strategies: {
           random: 'Случайно',
           fewestCalls: 'Агент с наименьшим количеством звонков',

diff --git a/src/app/locale/ua/ua.js b/src/app/locale/ua/ua.js
@@ -679,6 +679,7 @@ export default {
         inviteChatTimeout: 'Час на прийняття чату',
         wrapUpTime: 'Тривалість паузи між дзвінками',
         noAnswerDelayTime: 'Час затримки після пропущеної активності',
+        taskAcceptTimeout: 'Час на прийняття завдання',
         strategies: {
           random: 'Випадково',
           fewestCalls: 'Оператор з найменшою кількістю дзвінків',

diff --git a/src/modules/contact-center/modules/teams/api/teams.js b/src/modules/contact-center/modules/teams/api/teams.js
@@ -18,7 +18,7 @@ const teamService = new AgentTeamServiceApiFactory(configuration, '', instance);
 
 const fieldsToSend = [
   'name', 'description', 'strategy', 'admin', 'maxNoAnswer', 'wrapUpTime',
-  'noAnswerDelayTime', 'callTimeout', 'inviteChatTimeout',
+  'noAnswerDelayTime', 'taskAcceptTimeout', 'callTimeout', 'inviteChatTimeout',
 ];
 
 const getTeamsList = async (params) => {
@@ -72,6 +72,7 @@ const getTeam = async ({ itemId: id }) => {
     callTimeout: 0,
     maxNoAnswer: 0,
     noAnswerDelayTime: 0,
+    taskAcceptTimeout: 0,
     inviteChatTimeout: 0,
     rejectDelayTime: 0,
     wrapUpTime: 0,

diff --git a/src/modules/contact-center/modules/teams/components/opened-team-parameters.vue b/src/modules/contact-center/modules/teams/components/opened-team-parameters.vue
@@ -24,6 +24,15 @@
         type="number"
         @input="setItemProp({ prop: 'noAnswerDelayTime', value: +$event })"
       />
+      <wt-input
+        :disabled="disableUserInput"
+        :label="$t('objects.ccenter.teams.taskAcceptTimeout')"
+        :v="v.itemInstance.taskAcceptTimeout"
+        :value="itemInstance.taskAcceptTimeout"
+        required
+        type="number"
+        @input="setItemProp({ prop: 'taskAcceptTimeout', value: +$event })"
+      />
       <wt-input
         :disabled="disableUserInput"
         :label="$t('objects.ccenter.teams.callTimeout')"

diff --git a/src/modules/contact-center/modules/teams/components/opened-team.vue b/src/modules/contact-center/modules/teams/components/opened-team.vue
@@ -67,6 +67,7 @@ export default {
       maxNoAnswer: { numeric, required },
       wrapUpTime: { numeric, required },
       noAnswerDelayTime: { numeric, required },
+      taskAcceptTimeout: { numeric, required },
       callTimeout: { numeric, required },
       inviteChatTimeout: { numeric, required },
     },

diff --git a/src/modules/contact-center/modules/teams/store/teams.js b/src/modules/contact-center/modules/teams/store/teams.js
@@ -16,6 +16,7 @@ const resettableState = {
     maxNoAnswer: 3,
     wrapUpTime: 15,
     noAnswerDelayTime: 30,
+    taskAcceptTimeout: 30,
     callTimeout: 60,
     inviteChatTimeout: 30,
   },