Based on a digital ocean install, to keep it vanilla. Created a 4 GB Memory / 2 Intel vCPUs / 120 GB Disk / NYC3 - Ubuntu 23.04 x64 droplet, logged in.
snap install docker
git clone https://github.com/vcon-dev/vcon.git
cd vcon/
git submodule sync
git submodule update --init --recursiveCreate an ~/vcon/.env file for some of the global environmental stuff. See example .env below.
The conserver repo can be downloaded directly, but is also included in the vcon repo as a sub-repo in the von-server directory.
cd vcon-serverSecrets for the conserver are kept in the .env file at the root of the vcon_server directory.
REDIS_URL=redis://redis
CONSERVER_API_TOKEN=1111111
CONSERVER_CONFIG_FILE=./config.ymlCreate a new config file in the server directory
links:
webhook_store_call_log:
module: links.webhook
options:
webhook-urls:
- https://example.com/conserver
expire_vcon:
module: links.expire_vcon
options:
seconds: 604800
expire_vcon_in_10_minutes:
module: links.expire_vcon
options:
seconds: 600
deepgram:
module: links.deepgram
options:
DEEPGRAM_KEY: xxxxxxxxxxxx
minimum_duration: 30
api:
model: "nova-2"
smart_format: true
detect_language: true
summarize:
module: links.analyze
options:
OPENAI_API_KEY: xxxxx
prompt: "Summarize this transcript in a few sentences, identify the purpose and the parties of the conversation. Mention if there was a voicemail or if the customer and agent spoke."
analysis_type: summary
model: 'gpt-4o-mini'
sentiment:
module: links.analyze
options:
OPENAI_API_KEY: xxxx
prompt: "Based on this transcript - if the customer complained, if the customer said they were angry or disappointed, if the customer threatened or used profanity, respond with only the words 'NEEDS REVIEW', otherwise respond 'NO REVIEW NEEDED'."
analysis_type: customer_frustration
model: 'gpt-4o-mini'
diarize:
module: links.analyze
options:
OPENAI_API_KEY: xxxx
prompt: "Go step by step: 1. Diarize the conversation and also identify the Agent and the Customer and show the names along with it like Agent(Agent Name) and output in markdown and label each speaker in bold. Don't add any extra information except for the speakers. Don't add the word markdown. 2. If it's only one speaker, return the transcript. 3. If you can't diarize the transcript, return an empty string."
analysis_type: diarized
model: 'gpt-4o'
send_frustration_for_review:
module: links.post_analysis_to_slack
options:
token: xoxb-739777144080-xxxxxxxxxxx
default_channel_name: team-rainbow-alerts
url: "https:/www.moredetails.com/ca8ae4f5-0423-4b02-9975-42ed4e3eb155/latest"
analysis_to_post: summary
only_if:
analysis_type: customer_frustration
includes: NEEDS REVIEW
storages:
postgres:
module: storage.postgres
options:
user: postgres
password: xxxxxxxx
host: xxxxxx.us-east-1.rds.amazonaws.com
port: "5432"
database: postgres
s3:
module: storage.s3
options:
aws_access_key_id: xxxxx
aws_secret_access_key: xxxx
aws_bucket: vcons
elasticsearch:
module: storage.elasticsearch
options:
cloud_id: "xxxxx:xxxx=="
api_key: "xxxxxxx=="
index: vcon_index
chains:
bria_chain:
links:
- deepgram
- summarize
- sentiment
- diarize
- agent_note
- webhook_store_call_log
- send_frustration_for_review
- expire_vcon
ingress_lists:
- default_ingress
storages:
- postgres
- s3
- elasticsearch
egress_lists:
- default_egress
enabled: 1
volie_chain:
links:
- expire_vcon
ingress_lists:
- volie_ingress
storages:
- postgres
- s3
egress_lists:
- volie_egress
enabled: 1
elastic_only:
links:
- expire_vcon
ingress_lists:
- elastic_ingress
storages:
- elasticsearch
# This is to fix some old vcons (incorrect lead attachments and etc)
store_and_expire:
links:
- expire_vcon_in_10_minutes
ingress_lists:
- store_and_expire_ingress
storages:
- postgres
- s3
- elasticsearchdocker network create conserver
docker compose build
docker compose up -d
docker compose up --scale conserver=4 -dYou can validate that the conserver is running on the command line using docker ps.
In the example below, we can see four instances running.
root@partner-demo:~/vcon/vcon-server# docker ps
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
21bc6e3aacd7 vcon-server-conserver "/app/docker/wait_fo…" 4 minutes ago Up 4 minutes vcon-server-conserver-4
2e3a0341043d vcon-server-conserver "/app/docker/wait_fo…" 4 minutes ago Up 4 minutes vcon-server-conserver-2
9c699287f035 vcon-server-conserver "/app/docker/wait_fo…" 4 minutes ago Up 4 minutes vcon-server-conserver-3
ffe6f68941c8 vcon-server-conserver "/app/docker/wait_fo…" 5 minutes ago Up 5 minutes vcon-server-conserver-1
8136e15912c5 vcon-server-api "/app/docker/wait_fo…" 5 minutes ago Up 5 minutes 0.0.0.0:8000->8000/tcp, :::8000->8000/tcp vcon-server-api-1
e3388b5f23be redis/redis-stack:latest "/entrypoint.sh" 5 minutes ago Up 5 minutes (healthy) 6379/tcp, 0.0.0.0:8001->8001/tcp, :::8001->8001/tcp vcon-server-redis-1
root@partner-demo:~/vcon/vcon-server#
You can see the operational logs using docker compose logs -f.
Here's a typical log:
vcon-server-redis-1 | 9:C 23 Aug 2024 17:27:20.581 # WARNING Memory overcommit must be enabled! Without it, a background save or replication may fail under low memory condition. Being disabled, it can also cause failures without low memory condition, see https://github.com/jemalloc/jemalloc/issues/1328. To fix this issue add 'vm.overcommit_memory = 1' to /etc/sysctl.conf and then reboot or run the command 'sysctl vm.overcommit_memory=1' for this to take effect.
vcon-server-redis-1 | 9:C 23 Aug 2024 17:27:20.582 * oO0OoO0OoO0Oo Redis is starting oO0OoO0OoO0Oo
vcon-server-redis-1 | 9:C 23 Aug 2024 17:27:20.582 * Redis version=7.4.0, bits=64, commit=00000000, modified=0, pid=9, just started
vcon-server-redis-1 | 9:C 23 Aug 2024 17:27:20.582 * Configuration loaded
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.582 * Increased maximum number of open files to 10032 (it was originally set to 1024).
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.583 * monotonic clock: POSIX clock_gettime
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.584 * Running mode=standalone, port=6379.
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.586 * Module 'RedisCompat' loaded from /opt/redis-stack/lib/rediscompat.so
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.614 * <search> Redis version found by RedisSearch : 7.4.0 - oss
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.616 * <search> RediSearch version 2.10.5 (Git=2.10-e2f28a9)
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.616 * <search> Low level api version 1 initialized successfully
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.617 * <search> gc: ON, prefix min length: 2, min word length to stem: 4, prefix max expansions: 200, query timeout (ms): 500, timeout policy: return, cursor read size: 1000, cursor max idle (ms): 300000, max doctable size: 1000000, max number of search results: 10000,
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.620 * <search> Initialized thread pools!
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.621 * <search> Enabled role change notification
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.621 * Module 'search' loaded from /opt/redis-stack/lib/redisearch.so
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.630 * <timeseries> RedisTimeSeries version 11202, git_sha=5643fd4d6fcb1e9cf084fb2deb9285b08f4a6672
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.631 * <timeseries> Redis version found by RedisTimeSeries : 7.4.0 - oss
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.631 * <timeseries> loaded default CHUNK_SIZE_BYTES policy: 4096
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.631 * <timeseries> loaded server DUPLICATE_POLICY: block
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.631 * <timeseries> loaded default IGNORE_MAX_TIME_DIFF: 0
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.631 * <timeseries> loaded default IGNORE_MAX_VAL_DIFF: 0.000000
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.631 * <timeseries> Setting default series ENCODING to: compressed
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.631 * <timeseries> Detected redis oss
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.631 * Module 'timeseries' loaded from /opt/redis-stack/lib/redistimeseries.so
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.639 * <ReJSON> Created new data type 'ReJSON-RL'
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.639 * <ReJSON> version: 20803 git sha: unknown branch: unknown
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.639 * <ReJSON> Exported RedisJSON_V1 API
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.639 * <ReJSON> Exported RedisJSON_V2 API
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.639 * <ReJSON> Exported RedisJSON_V3 API
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.639 * <ReJSON> Exported RedisJSON_V4 API
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.639 * <ReJSON> Exported RedisJSON_V5 API
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.639 * <ReJSON> Enabled diskless replication
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.639 * Module 'ReJSON' loaded from /opt/redis-stack/lib/rejson.so
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.639 * <search> Acquired RedisJSON_V5 API
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.641 * <bf> RedisBloom version 2.8.2 (Git=unknown)
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.641 * Module 'bf' loaded from /opt/redis-stack/lib/redisbloom.so
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.648 * <redisgears_2> Created new data type 'GearsType'
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.650 * <redisgears_2> Detected redis oss
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.652 # <redisgears_2> could not initialize RedisAI_InitError
vcon-server-redis-1 |
vcon-server-redis-1 |
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.652 * <redisgears_2> Failed loading RedisAI API.
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.652 * <redisgears_2> RedisGears v2.0.20, sha='9b737886bf825fe29ddc2f8da81f73cbe0b4e858', build_type='release', built_for='Linux-ubuntu22.04.x86_64', redis_version:'7.4.0', enterprise:'false'.
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.657 * <redisgears_2> Registered backend: js.
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.657 * Module 'redisgears_2' loaded from /opt/redis-stack/lib/redisgears.so
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.657 * Server initialized
vcon-server-redis-1 | 9:M 23 Aug 2024 17:27:20.657 * Ready to accept connections tcp
vcon-server-conserver-2 | Redis is ready!
vcon-server-conserver-2 | Redis is ready. Starting the dependent service...
vcon-server-conserver-2 | {"asctime": "2024-08-23 17:28:24,696", "levelname": "INFO", "name": "__main__", "message": "Starting main loop", "taskName": null}
vcon-server-conserver-4 | Redis is ready!
vcon-server-conserver-4 | Redis is ready. Starting the dependent service...
vcon-server-conserver-4 | {"asctime": "2024-08-23 17:28:24,545", "levelname": "INFO", "name": "__main__", "message": "Starting main loop", "taskName": null}
vcon-server-conserver-3 | Redis is ready!
vcon-server-conserver-3 | Redis is ready. Starting the dependent service...
vcon-server-conserver-3 | {"asctime": "2024-08-23 17:28:25,041", "levelname": "INFO", "name": "__main__", "message": "Starting main loop", "taskName": null}
vcon-server-api-1 | Redis is ready!
vcon-server-api-1 | Redis is ready. Starting the dependent service...
vcon-server-api-1 | Skipping virtualenv creation, as specified in config file.
vcon-server-api-1 | {"asctime": "2024-08-23 17:27:24,198", "levelname": "INFO", "name": "server.api", "message": "Api starting up", "taskName": "Task-1"}
vcon-server-api-1 | {"asctime": "2024-08-23 17:27:24,226", "levelname": "INFO", "name": "uvicorn.error", "message": "Started server process [1]", "taskName": "Task-1", "color_message": "Started server process [\u001b[36m%d\u001b[0m]"}
vcon-server-api-1 | {"asctime": "2024-08-23 17:27:24,226", "levelname": "INFO", "name": "uvicorn.error", "message": "Waiting for application startup.", "taskName": "Task-1"}
vcon-server-api-1 | {"asctime": "2024-08-23 17:27:24,227", "levelname": "INFO", "name": "uvicorn.error", "message": "Application startup complete.", "taskName": "Task-1"}
vcon-server-api-1 | {"asctime": "2024-08-23 17:27:24,227", "levelname": "INFO", "name": "uvicorn.error", "message": "Uvicorn running on http://0.0.0.0:8000 (Press CTRL+C to quit)", "taskName": "Task-1", "color_message": "Uvicorn running on \u001b[1m%s://%s:%d\u001b[0m (Press CTRL+C to quit)"}
vcon-server-conserver-1 | Redis is ready!
vcon-server-conserver-1 | Redis is ready. Starting the dependent service...
vcon-server-conserver-1 | {"asctime": "2024-08-23 17:27:22,240", "levelname": "INFO", "name": "__main__", "message": "Starting main loop", "taskName": null}
The vCon admin program is a nice tool for managing the conserver.