Merge pull request #834 from usdoj-crt/ed-link

ed-link change

_pages/_resources/disability-rights-guide.md

@@ -31,15 +31,15 @@ Title I complaints must be filed with the U. S. Equal Employment Opportunity Com
 
 Charges of employment discrimination on the basis of disability may be filed at any U.S. Equal Employment Opportunity Commission field office. Field offices are located in 50 cities throughout the U.S. and are listed in most telephone directories under "U.S. Government." For the appropriate EEOC field office in your geographic area, contact:
 
->(800) 669-4000 (voice)
->(800) 669-6820 (TTY)
->(844) 234-5122 (VP)
+>(800) 669-4000 (voice)<br>
+>(800) 669-6820 (TTY)<br>
+>(844) 234-5122 (VP)<br>
 >[www.eeoc.gov](https://www.eeoc.gov)
 
 For information on how to accommodate a specific individual with a disability, contact the Job Accommodation Network at:
 
->(800) 526-7234 (voice)
->(877) 781-9403 (TTY)
+>(800) 526-7234 (voice)<br>
+>(877) 781-9403 (TTY)<br>
 >[askjan.org](http://askjan.org)
 
 ### ADA Title II: State and Local Government Activities
@@ -50,13 +50,13 @@ State and local governments are required to follow specific architectural standa
 
 Complaints of title II violations may be filed with the Department of Justice within 180 days of the date of discrimination. In certain situations, cases may be referred to a mediation program sponsored by the Department. The Department may bring a lawsuit where it has investigated a matter and has been unable to resolve violations. For more information, contact:
 
->U.S. Department of Justice
->Civil Rights Division
->950 Pennsylvania Avenue, N.W.
->Disability Rights Section
->Washington, D.C. 20530
->{{site.contact.tollfree}} (voice)
->{{site.contact.tty}} (TTY)
+>U.S. Department of Justice<br>
+>Civil Rights Division<br>
+>950 Pennsylvania Avenue, N.W.<br>
+>Disability Rights Section<br>
+>Washington, D.C. 20530<br>
+>{{site.contact.tollfree}} (voice)<br>
+>{{site.contact.tty}} (TTY)<br>
 >[ADA.gov]({{ '/' | relative_url }})
 
 Title II may also be enforced through private lawsuits in Federal court. It is not necessary to file a complaint with the Department of Justice (DOJ) or any other Federal agency, or to receive a "right-to-sue" letter, before going to court.
@@ -65,12 +65,12 @@ Title II may also be enforced through private lawsuits in Federal court. It is n
 
 The transportation provisions of title II cover public transportation services, such as city buses and public rail transit (e.g. subways, commuter rails, Amtrak). Public transportation authorities may not discriminate against people with disabilities in the provision of their services. They must comply with requirements for accessibility in newly purchased vehicles, make good faith efforts to purchase or lease accessible used buses, remanufacture buses in an accessible manner, and, unless it would result in an undue burden, provide paratransit where they operate fixed-route bus or rail systems. Paratransit is a service where individuals who are unable to use the regular transit system independently (because of a physical or mental impairment) are picked up and dropped off at their destinations. Questions and complaints about public transportation should be directed to:
 
->Office of Civil Rights
->Federal Transit Administration
->U.S. Department of Transportation
->1200 New Jersey Avenue, SE
->Washington, D.C. 20590
->(888) 446-4511 (voice/relay)
+>Office of Civil Rights<br>
+>Federal Transit Administration<br>
+>U.S. Department of Transportation<br>
+>1200 New Jersey Avenue, SE<br>
+>Washington, D.C. 20590<br>
+>(888) 446-4511 (voice/relay)<br>
 >[www.fta.dot.gov/ada](https://www.fta.dot.gov/ada)
 
 ### ADA Title III: Public Accommodations
@@ -85,35 +85,35 @@ Commercial facilities, such as factories and warehouses, must comply with the AD
 
 Complaints of title III violations may be filed with the Department of Justice. In certain situations, cases may be referred to a mediation program sponsored by the Department. The Department is authorized to bring a lawsuit where there is a pattern or practice of discrimination in violation of title III, or where an act of discrimination raises an issue of general public importance. Title III may also be enforced through private lawsuits. It is not necessary to file a complaint with the Department of Justice (or any Federal agency), or to receive a "right-to-sue" letter, before going to court. For more information, contact:
 
->U.S. Department of Justice
->Civil Rights Division
->950 Pennsylvania Avenue, N.W.
->Disability Rights Section
->Washington, D.C. 20530
->{{site.contact.tollfree}} (voice)
->{{site.contact.tty}} (TTY)
+>U.S. Department of Justice<br>
+>Civil Rights Division<br>
+>950 Pennsylvania Avenue, N.W.<br>
+>Disability Rights Section<br>
+>Washington, D.C. 20530<br>
+>{{site.contact.tollfree}} (voice)<br>
+>{{site.contact.tty}} (TTY)<br>
 >[ADA.gov]({{ '/' | relative_url }})
 
 ### ADA Title IV: Telecommunications Relay Services
 
 Title IV addresses telephone and television access for people with hearing and speech disabilities. It requires common carriers (telephone companies) to establish interstate and intrastate telecommunications relay services (TRS) 24 hours a day, 7 days a week. TRS enables callers with hearing and speech disabilities who use TTYs (also known as TDDs), and callers who use voice telephones to communicate with each other through a third party communications assistant. The Federal Communications Commission (FCC) has set minimum standards for TRS services. Title IV also requires closed captioning of Federally funded public service announcements. For more information about TRS, contact the FCC at:
 
->Federal Communications Commission
->445 12th Street, S.W.
->Washington, D.C. 20554
->(888) 225-5322 (Voice)
->(888) 835-5322 (TTY)
+>Federal Communications Commission<br>
+>445 12th Street, S.W.<br>
+>Washington, D.C. 20554<br>
+>(888) 225-5322 (Voice)<br>
+>(888) 835-5322 (TTY)<br>
 >[www.fcc.gov/general/disability-rights-office](https://www.fcc.gov/general/disability-rights-office)
 
 ## Telecommunications Act
 
 Section 255 and Section 251(a)(2) of the Communications Act of 1934, as amended by the Telecommunications Act of 1996, require manufacturers of telecommunications equipment and providers of telecommunications services to ensure that such equipment and services are accessible to and usable by persons with disabilities, if readily achievable. These amendments ensure that people with disabilities will have access to a broad range of products and services such as telephones, cell phones, pagers, call-waiting, and operator services, that were often inaccessible to many users with disabilities. For more information, contact:
 
->Federal Communications Commission
->445 12th Street, S.W.
->Washington, D.C. 20554
->(888) 225-5322 (Voice)
->(888) 835-5322 (TTY)
+>Federal Communications Commission<br>
+>445 12th Street, S.W.<br>
+>Washington, D.C. 20554<br>
+>(888) 225-5322 (Voice)<br>
+>(888) 835-5322 (TTY)<br>
 >[www.fcc.gov/cgb/dro](https://www.fcc.gov/cgb/dro)
 
 ## Fair Housing Act
@@ -124,18 +124,18 @@ The Fair Housing Act requires owners of housing facilities to make reasonable ex
 
 Complaints of Fair Housing Act violations may be filed with the U.S. Department of Housing and Urban Development. For more information or to file a complaint, contact:
 
->Office of Compliance and Disability Rights Division
->Office of Fair Housing and Equal Opportunity
->U.S. Department of Housing and Urban Development
->451 7th Street, S.W., Room 5242
->Washington, D.C. 20410
->(800) 669-9777 (voice)
->(800) 927-9275 (TTY)
+>Office of Compliance and Disability Rights Division<br>
+>Office of Fair Housing and Equal Opportunity<br>
+>U.S. Department of Housing and Urban Development<br>
+>451 7th Street, S.W., Room 5242<br>
+>Washington, D.C. 20410<br>
+>(800) 669-9777 (voice)<br>
+>(800) 927-9275 (TTY)<br>
 >[https://www.hud.gov/program_offices/fair_housing_equal_opp/disability_main](https://www.hud.gov/program_offices/fair_housing_equal_opp/disability_main)
 
 For questions about the accessibility provisions of the Fair Housing Act, contact Fair Housing Accessibility FIRST at:
 
->(888) 341-7781 (voice/TTY)
+>(888) 341-7781 (voice/TTY)<br>
 >[https://www.hud.gov/program_offices/fair_housing_equal_opp/accessibility_first_home](https://www.hud.gov/program_offices/fair_housing_equal_opp/accessibility_first_home)
 
 For publications, you may call the Housing and Urban Development Customer Service Center at:
@@ -147,37 +147,37 @@ Additionally, the Department of Justice can file cases involving a pattern or pr
 
 The Air Carrier Access Act prohibits discrimination in air transportation by domestic and foreign air carriers against qualified individuals with physical or mental impairments. It applies only to air carriers that provide regularly scheduled services for hire to the public. Requirements address a wide range of issues including boarding assistance and certain accessibility features in newly built aircraft and new or altered airport facilities. People may enforce rights under the Air Carrier Access Act by filing a complaint with the U.S. Department of Transportation. For more information or to file a complaint, contact:
 
->Aviation Consumer Protection Division, C-75
->U.S. Department of Transportation
->1200 New Jersey Avenue, S.E.
->Washington, D.C. 20590
->(202) 366-2220 (voice)
->(202) 366-0511 (TTY)
->(800) 778-4838 (voice)
->(800) 455-9880 (TTY)
+>Aviation Consumer Protection Division, C-75<br>
+>U.S. Department of Transportation<br>
+>1200 New Jersey Avenue, S.E.<br>
+>Washington, D.C. 20590<br>
+>(202) 366-2220 (voice)<br>
+>(202) 366-0511 (TTY)<br>
+>(800) 778-4838 (voice)<br>
+>(800) 455-9880 (TTY)<br>
 >[www.transportation.gov/airconsumer/disability](https://www.transportation.gov/airconsumer/disability)
 
 ## Voting Accessibility for the Elderly and Handicapped Act
 
 The Voting Accessibility for the Elderly and Handicapped Act of 1984 generally requires polling places across the United States to be physically accessible to people with disabilities for federal elections. Where no accessible location is available to serve as a polling place, a political subdivision must provide an alternate means of casting a ballot on the day of the election. This law also requires states to make available registration and voting aids for disabled and elderly voters, including information by TTYs or similar devices. For more information, contact:
 
->U.S. Department of Justice
->Civil Rights Division
->950 Pennsylvania Avenue, N.W.
->Voting Section - 4CON 8th Floor
->Washington, D.C. 20530
+>U.S. Department of Justice<br>
+>Civil Rights Division<br>
+>950 Pennsylvania Avenue, N.W.<br>
+>Voting Section - 4CON 8th Floor<br>
+>Washington, D.C. 20530<br>
 >(800) 253-3931 (voice/TTY)
 
 ## National Voter Registration Act
 
 The National Voter Registration Act of 1993, also known as the "Motor Voter Act," makes it easier for all Americans to exercise their fundamental right to vote. One of the basic purposes of the Act is to increase the historically low registration rates of minorities and persons with disabilities that have resulted from discrimination. The Motor Voter Act requires all offices of State-funded programs that are primarily engaged in providing services to persons with disabilities to provide all program applicants with voter registration forms, to assist them in completing the forms, and to transmit completed forms to the appropriate State official. For more information, contact:
 
->U.S. Department of Justice
->Civil Rights Division
->950 Pennsylvania Avenue, N.W.
->Voting Section - 4CON 8th Floor
->Washington, D.C. 20530
->(800) 253-3931 (voice/TTY)
+>U.S. Department of Justice<br>
+>Civil Rights Division<br>
+>950 Pennsylvania Avenue, N.W.<br>
+>Voting Section - 4CON 8th Floor<br>
+>Washington, D.C. 20530<br>
+>(800) 253-3931 (voice/TTY)<br>
 >[www.justice.gov/crt/voting-section](https://www.justice.gov/crt/voting-section)
 
 ## Civil Rights of Institutionalized Persons Act
@@ -186,12 +186,12 @@ The Civil Rights of Institutionalized Persons Act (CRIPA) authorizes the U.S. At
 
 The Attorney General may initiate civil law suits where there is reasonable cause to believe that conditions are "egregious or flagrant," that they are subjecting residents to "grievous harm," and that they are part of a "pattern or practice" of resistance to residents' full enjoyment of constitutional or Federal rights, including title II of the ADA and section 504 of the Rehabilitation Act. For more information or to bring a matter to the Department of Justice's attention, contact:
 
->U.S. Department of Justice
->Civil Rights Division
->950 Pennsylvania Avenue, N.W.
->Special Litigation Section
->Washington, D.C. 20530
->(877) 218-5228 (voice/TTY)
+>U.S. Department of Justice<br>
+>Civil Rights Division<br>
+>950 Pennsylvania Avenue, N.W.<br>
+>Special Litigation Section<br>
+>Washington, D.C. 20530<br>
+>(877) 218-5228 (voice/TTY)<br>
 >[https://www.justice.gov/crt/rights-persons-disabilities](https://www.justice.gov/crt/rights-persons-disabilities)
 
 ## Individuals with Disabilities Education Act
@@ -204,12 +204,12 @@ IDEA also mandates that particular procedures be followed in the development of
 
 If parents disagree with the proposed IEP, they can request a due process hearing and a review from the State educational agency if applicable in that state. They also can appeal the State agency's decision to State or Federal court. For more information, contact:
 
->Office of Special Education and Rehabilitative Services
->U.S. Department of Education
->400 Maryland Avenue, S.W.
->Washington, D.C. 20202-7100
->(202) 245-7459 (voice/TTY)
->[www.ed.gov/about/offices/list/osers/osep](https://www.ed.gov/about/offices/list/osers/osep)
+>Office of Special Education and Rehabilitative Services<br>
+>U.S. Department of Education<br>
+>400 Maryland Avenue, S.W.<br>
+>Washington, D.C. 20202-7100<br>
+>(202) 245-7459 (voice/TTY)<br>
+>[https://www.ed.gov/about/ed-offices/osers](https://www.ed.gov/about/ed-offices/osers)
 
 ## Rehabilitation Act
 
@@ -223,12 +223,12 @@ Section 501 requires affirmative action and nondiscrimination in employment by F
 
 Section 503 requires affirmative action and prohibits employment discrimination by Federal government contractors and subcontractors with contracts of more than $10,000. For more information on section 503, contact:
 
->Office of Federal Contract Compliance Programs
->U.S. Department of Labor
->200 Constitution Avenue, N.W.
->Washington, D.C. 20210
->(800) 397-6251 (voice)
->(877) 889-5627 (TTY)
+>Office of Federal Contract Compliance Programs<br>
+>U.S. Department of Labor<br>
+>200 Constitution Avenue, N.W.<br>
+>Washington, D.C. 20210<br>
+>(800) 397-6251 (voice)<br>
+>(877) 889-5627 (TTY)<br>
 >[www.dol.gov/agencies/ofccp](https://www.dol.gov/agencies/ofccp)
 
 ### Section 504
@@ -239,13 +239,13 @@ Each Federal agency has its own set of section 504 regulations that apply to its
 
 For information on how to file 504 complaints with the appropriate agency, contact:
 
->U.S. Department of Justice
->Civil Rights Division
->950 Pennsylvania Avenue, N.W.
->Disability Rights Section
->Washington, D.C. 20530
->{{site.contact.tollfree}} (voice)
->{{site.contact.tty}} (TTY)
+>U.S. Department of Justice<br>
+>Civil Rights Division<br>
+>950 Pennsylvania Avenue, N.W.<br>
+>Disability Rights Section<br>
+>Washington, D.C. 20530<br>
+>{{site.contact.tollfree}} (voice)<br>
+>{{site.contact.tty}} (TTY)<br>
 >[ADA.gov]({{ '/' | relative_url }})
 
 ### Section 508
@@ -254,40 +254,38 @@ Section 508 establishes requirements for electronic and information technology d
 
 An accessible information technology system is one that can be operated in a variety of ways and does not rely on a single sense or ability of the user. For example, a system that provides output only in visual format may not be accessible to people with visual impairments and a system that provides output only in audio format may not be accessible to people who are deaf or hard of hearing. Some individuals with disabilities may need accessibility-related software or peripheral devices in order to use systems that comply with Section 508. For more information on section 508, contact:
 
->U.S. General Services Administration
->Office of Enterprise Planning and Governance
->CIO 508 Coordinator
->1800 F Street, N.W.
->Washington, DC 20405-0001
->[www.gsa.gov/portal/content/105254](http://www.gsa.gov/portal/content/105254)
-<br>
->U.S. Architectural and Transportation Barriers Compliance Board
->1331 F Street, N.W., Suite 1000
->Washington, DC 20004-1111
->800-872-2253 (voice)
->800-993-2822 (TTY)
+>U.S. General Services Administration<br>
+Office of Enterprise Planning and Governance<br>
+CIO 508 Coordinator<br>
+1800 F Street, N.W.<br>
+Washington, DC 20405-0001<br>
+[www.gsa.gov/portal/content/105254](http://www.gsa.gov/portal/content/105254)<br>
+>U.S. Architectural and Transportation Barriers Compliance Board<br>
+>1331 F Street, N.W., Suite 1000<br>
+>Washington, DC 20004-1111<br>
+>800-872-2253 (voice)<br>
+>800-993-2822 (TTY)<br>
 >[www.access-board.gov](https://www.access-board.gov)
 
 ### Architectural Barriers Act
 
 The Architectural Barriers Act (ABA) requires that buildings and facilities that are designed, constructed, or altered with Federal funds, or leased by a Federal agency, comply with Federal standards for physical accessibility. ABA requirements are limited to architectural standards in new and altered buildings and in newly leased facilities. They do not address the activities conducted in those buildings and facilities. Facilities of the U.S. Postal Service are covered by the ABA. For more information or to file a complaint, contact:
 
->U.S. Architectural and Transportation Barriers Compliance Board
->1331 F Street, N.W., Suite 1000
->Washington, D.C. 20004-1111
->(800) 872-2253 (voice)
->(800) 993-2822 (TTY)
+>U.S. Architectural and Transportation Barriers Compliance Board<br>
+>1331 F Street, N.W., Suite 1000<br>
+>Washington, D.C. 20004-1111<br>
+>(800) 872-2253 (voice)<br>
+>(800) 993-2822 (TTY)<br>
 >[www.access-board.gov](https://www.access-board.gov)
 
 ## General Sources of Disability Rights Information
 
->[ADA Information Line]( {{'/infoline/' | relative_url}})
- >{{site.contact.tollfree}} (voice)
->{{site.contact.tty}} (TTY)
->[ADA.gov]({{ '/' | relative_url }})
-<br>
->ADA National Network
->(800) 949-4232 (voice/TTY)
+>[ADA Information Line]( {{'/infoline/' | relative_url}})<br>
+{{site.contact.tollfree}} (voice)<br>
+{{site.contact.tty}} (TTY)<br>
+[ADA.gov]({{ '/' | relative_url }})
+>ADA National Network<br>
+>(800) 949-4232 (voice/TTY)<br>
 >[www.adata.org](https://www.adata.org)
 
 ## Statute Citations
@@ -341,12 +339,10 @@ The Architectural Barriers Act (ABA) requires that buildings and facilities that
 29 U.S.C. § 794
 
 >Over 20 Implementing Regulations for federally assisted programs, including:
->34 CFR Part 104 (Department of Education)
->45 CFR Part 84 (Department of Health and Human Services)
->28 CFR §§ 42.501 et seq.
-<br>
->Over 95 Implementing Regulations for federally conducted programs, including:
->28 CFR Part 39 (Department of Justice)
+34 CFR Part 104 (Department of Education),
+45 CFR Part 84 (Department of Health and Human Services),
+28 CFR §§ 42.501 et seq.<br>
+>Over 95 Implementing Regulations for federally conducted programs, including: 28 CFR Part 39 (Department of Justice)
 
 **Section 508 of the Rehabilitation Act of 1973, as amended**
 29 U.S.C. § 794d