Designed to provide customers a seamless transition into your HubExchange app, the HubExchange First Time User Experience (FTUX) Toolkit will help drive adoption of your HubExchange app through a simple, guided experience for new and existing customers.
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Create customer confidence with a standardized first time user experience
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Save your developers time with pre-designed Fuel 2.0 screens and complementing HTML for easy integration
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Ensure compliance with HubExchange Certification Requirements
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Stay true to permission by informing the customer of new, linked, and created account type confirmation screens
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Provide customers with a standardized user experience to fit your business model
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Use the HubExchange FTUX page selection tool to determine the pages you need to support your HubExchange app business model
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If you want to use image content, review the Best Practices for Banner Ads PDF to understand design requirements and use the Banner Ad PSD files to create your banner graphic
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Download the toolkit files
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Edit the HTML pages and forms to display app name, company name, app description, and pricing for your HubExchange app
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Build the appropriate interactions for registration, payment, or account linking forms
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Test your First Time User Experience to verify it behaves as anticipated
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Submit your HubExchange app for review
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After your app has been verified to meet HubExchange app requirements, you will receive a HubExchange app card URL that will replace the initial placeholder image in the FTUX header
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Launch your app to ExactTarget customers via the HubExchange marketplace
What is the HubExchange First Time User Experience Toolkit? The HubExchange First Time User Experience Toolkit is a set of HTML screens that partners will get to choose from to incorporate into their HubExchange app experience. When ExactTarget customers engage with a partner app for the first time, this set of screens will guide them through a standardized, first time experience that is consistent across all HubExchange apps.
Why should I use the HubExchange First Time User Experience Toolkit screens? Using the FTUX Toolkit screens will give customers a standardized experience when coming to your app for the first time that will drive adoption through increased customer confidence. In addition, utilizing the required FTUX Toolkit screens will assist with the certification requirements of single sign on integration and user mapping.
What types of First Time User Experience screens and HTML will be available? To provide the greatest experience for customers and partners, the FTUX Toolkit includes screens and HTML to support the business model for any HubExchange app. From paid subscriptions to free to trial to learn more screens, the FTUX Toolkit delivers assets for your particular business use case.
What if my app already has a first time user experience? If your app already has single sign on integration and a first time user experience in place, then you are only a few clicks away! Integrating the required First Time User Experience Toolkit screens in the place of your current screens will help to ensure customer confidence, create a standardized HubExchange app experience, and comply with certification requirements while expediting the process of getting your app listed!
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