Update FAQ

faqs.md

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 **Where do I get a transcript or proof of program completion?**
-* Send an email to <a href="mailto:[email protected]">[email protected]</a> 
+* Send an email to <a href="mailto:[email protected]">[email protected]</a>
 
 **Where can I get more Turing swag??**
-* Stay tuned for the re-launch of the online Turing store!
+* Visit [store.turing.edu](http://store.turing.edu) for all your Turing swag!
 
 **What's this about a new third program?**
 * Learn more about <a href="https://writing.turing.edu/code-school-vs-college-degree/" target="_blank">Launch</a>, our 9-month program designed for young career starters. Graduates will be enterprise-ready C#/.NET developers.
 
 ### For other questions
-Contact Karen Ravago-Ballaret, Turing's Alumni Engagement Manager: <a href="mailto:[email protected]">[email protected]</a> or DM @Karen on Turing's Slack.
+Contact <a href="mailto:[email protected]">[email protected]</a>.