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unable to sync with prime france #409

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pippo73 opened this issue Nov 4, 2024 · 4 comments
Open

unable to sync with prime france #409

pippo73 opened this issue Nov 4, 2024 · 4 comments
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bug Something isn't working

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@pippo73
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pippo73 commented Nov 4, 2024

Expected Behavior

sync with amazon prime

Current Behavior

as I try to connect to amazon prime (france in my case) the app crashes

Steps to Reproduce

install the plugin on chrome Version 0.4.1
select prime from the list

Additional Information

  • OS + Version: windows 11

  • Browser + Version: chrome Version 130.0.6723.92 (Build ufficiale) (a 64 bit)

  • Country/Region: France

@pippo73 pippo73 added the bug Something isn't working label Nov 4, 2024
@chrisofspades
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chrisofspades commented Nov 8, 2024

I'm having a similar issue with Prime in the US. When I go to my Prime history the UI doesn't fully load. Inspecting the network tab shows the following error on requests to /GetPlaybackResources endpoint:

{
    "errorCode": "PRS.Dependency",
    "message": "Cannot complete request.",
    "type": "PRSDependencyException"
}

@Wikiwix
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Wikiwix commented Nov 12, 2024

I am unable to sync with Amazon Prime in Germany, based on the error logs (see below) I suspect that the page's html structure changed.
image

@Harryb17
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I am unable to sync with Amazon Prime in Germany, based on the error logs (see below) I suspect that the page's html structure changed. image

I'm getting the exact same issue. Tried all debugging recommendations.
Amazon Prime UK

@EremesNG
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EremesNG commented Dec 8, 2024

I'm having a similar issue with Prime in the US. When I go to my Prime history the UI doesn't fully load. Inspecting the network tab shows the following error on requests to /GetPlaybackResources endpoint:

{
    "errorCode": "PRS.Dependency",
    "message": "Cannot complete request.",
    "type": "PRSDependencyException"
}

It seems that the /GetPlaybackResources endpoint requires a value for deviceID=.
I’m not sure if a specific value is needed, but in my tests, any number worked. Therefore, I made the following change, and it worked:

ef1abb5

Captura de pantalla_8-12-2024_122344_mbhadeogepkjdjeikcckdkjdjhhkhlid

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5 participants