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Kepler.gl Extension breaks in 2021.1+ versions of Tableau Desktop #487

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demartsc opened this issue Mar 10, 2022 · 3 comments
Closed

Kepler.gl Extension breaks in 2021.1+ versions of Tableau Desktop #487

demartsc opened this issue Mar 10, 2022 · 3 comments

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@demartsc
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Describe the issue
As described here: keplergl/kepler.gl-tableau#39 if we try to use kepler.gl extension in 2020.4 it works, but in 2021.1+ it no longer works. I am thinking that it could be related to the lack of WebGL support in Tableau Desktop on Mac.

Version information:

  • Tableau version: 2021.1+ Desktop
  • OS: Big Sur
  • Browser: Chrome

Steps to reproduce (please include a code snippet, if possible):

  1. Create a dashboard
  2. Add a sheet with some geo data
  3. Drop an extension, add Kepler from gallery
  4. You will note that the base map doesn't render.

A clear and concise description of what you expected to happen.
Map should render/work as it did in 2020.4 and below.

@elbandito
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@demartsc this maybe related to #378

@johnDance
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Hi @demartsc
I'm afraid WebGL support has been a trail of tears.
@elbandito is correct. This is the same issue as #378. There continue to be incompatibilities between WebGL and our general rendering engine. In 2022.2, WebGL for Macintosh can be enabled using: open -a Tableau.app --args -DUseSoftwareRenderingForWebViews=false, although the user could run into rendering issues. Yes, I know... this is not what you want to hear. But this was the best we could do. Meanwhile, WebGL works as expected on server. As we move to a different rendering model, I'm hoping that this can improve in the future. Meanwhile, the tears continue...
John

@demartsc
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Darn such a bummer. I will update support on the kepler.gl extension docs to only include server for the time being I guess. I will close this now and if anything changes definitely let us know. Thanks!

@bcantoni bcantoni changed the title Kepler.gl Extension breaks in 2021.1+ versions of Tableau Kepler.gl Extension breaks in 2021.1+ versions of Tableau Desktop Feb 29, 2024
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3 participants