Guidebook to help Mobility as a Service (MaaS) providers.
One of the principle goals of the Mobility as a Service movement is to build a unified marketplace of transportation options, so that people can travel freely while experiencing a simple and consistent user experience.
It is the user oriented approach that distinguishes MaaS from other related concepts, such as multi-modality.
This guide is intended as a high-level overview of the key aspects needed to sustain a MaaS ecosystem. Each key concept is outlined on 1-2 pages, in plain language with links for further reading.
This book is intended for stakeholders in transportation and MaaS providers. It offers a conceptual and practical framework that can be shared by managers, planners, developers, and even end users of transportation and mobility services.
This work is provided by Slim naar Antwerpen and is based on the work done by the MaaS Alliance, a public-private partnership creating the foundations for a common approach to MaaS, unlocking the economies of scale needed for successful implementation and take-up of MaaS in Europe and beyond. MaaS Guidebook is built and maintained on voluntary basis by MaaS Alliance's working group Technology and standards. The Guidebook is currently in very early phase.