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- Module of FreePBX (Follow Me) :: Much like a ring group, but works on individual extensions. When someone calls the extension, it can be setup to ring for a number of seconds before trying to ring other extensions and/or external numbers, or to ring all at once, or in other various 'hunt' configurations. Most commonly used to ring someone's cell…
ivr
PublicModule of FreePBX (IVR) :: Creates Digital Receptionist (aka Auto-Attendant, aka Interactive Voice Response) menus. These can be used to send callers to different locations (eg, Press 1 for sales) and/or allow direct-dialing of extension numbers.- Module of FreePBX (WebRTC Phone) :: The WebRTC Module allows an Administrator to enable a "WebRTC phone" that can be attached to a user's extension which they can connect to through FreePBX User Control Panel, this WebRTC phone will then receive phone calls at the same time as the users extension using user and device mode behind the scenes. If …
- Module of FreePBX (Queues) :: Creates a queue where calls are placed on hold and answered on a first-in, first-out basis. Many options are available, including ring strategy for agents, caller announcements, max wait times, etc.
- Module of FreePBX (DISA) :: DISA Allows you 'Direct Inward System Access'. This gives you the ability to have an option on an IVR that gives you a dial tone, and you're able to dial out from the FreePBX machine as if you were connected to a standard extension. It appears as a Destination.