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Updating help pages #853

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Updating help pages #853

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Requirement to produce a written document
coopzr Oct 10, 2024
2fcff78
Change "Agency" to "Authority" to maintain consistent language across…
benrfairless Oct 15, 2024
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5 changes: 5 additions & 0 deletions lib/views/help/requesting.html.erb
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Expand Up @@ -118,6 +118,11 @@ a request for existing documents — reports, briefs, memorandum, notes for
tenders, etc.
</p>

<p>
In limited circumstances, such as when information is not available in written form but instead is stored in an authority computer system,
agencies are required to produce a written document containing the information by using a 'computer or other equipment that is ordinarily available' to the authority.
</p>

<p>
However, it's a mistake to ask for everything! Remember to <a href="#focused">
keep your request focused</a> and ask for specific existing documents.
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