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Merge pull request #215 from escopecz/main-2-5
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Merge of main into 5.x
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RCheesley authored Dec 22, 2023
2 parents 9e4edfd + 4890e08 commit 3e7b96a
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2 changes: 2 additions & 0 deletions .github/styles/Mautic/FeatureList.yml
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Expand Up @@ -45,6 +45,8 @@ swap:
point actions: Point Actions
point triggers: Point Triggers
points: Points
group: Group
groups: Groups
plugin: Plugin
plugins: Plugins
report: Report
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4 changes: 3 additions & 1 deletion docs/campaigns/campaign_builder.rst
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Expand Up @@ -58,7 +58,7 @@ The actions that Mautic offers in a Campaign include:
* - **Add Company action**
- Associates a Contact with a Company and sets the Company as the primary Company for the Contact.
* - **Adjust Contact Points**
- Adds or subtracts Points from the Contact’s Point total.
- Adds or subtracts Points from the Contact’s Point total or Group.
* - **Change Campaigns**
- Removes a Contact from the existing Campaign, moves them into another Campaign, restarts the current Campaign or a combination of these. You must remove a Contact from a Campaign before restarting the Campaign.
* - **Change Contact's Stage**
Expand Down Expand Up @@ -205,6 +205,8 @@ Here are the different conditions that Mautic offers in the Campaign Builder:
- Checks if the Contact is a member of selected Segments.
* - **Contact Tags**
- Checks if specified Tags are on the Contact record.
* - **Contact points**
- Checks if the Contact has a certain number of Points or a Group score.
* - **Form field value**
- Checks if values submitted for a selected field on a selected Form matches specified criteria.
* - **Has active notification**
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15 changes: 14 additions & 1 deletion docs/configuration/cron_jobs.rst
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Expand Up @@ -85,6 +85,19 @@ You can also limit the number of Contacts to process per script execution using

that these messages are only added to the queue when frequency rules apply either system wide or per Contact.

.. vale off
Custom Field cron jobs
=======================

.. vale on
**To keep Contacts and Company Custom Fields updated**

.. code-block:: php
php /path/to/mautic/bin/console mautic:custom-field:create-column
Optional
********

Expand All @@ -101,7 +114,7 @@ If the system configuration is queueing Emails, a cron job processes them.

.. code-block:: php
php /path/to/mautic/bin/console messenger:consume email_transport
php /path/to/mautic/bin/console messenger:consume email
.. vale off
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185 changes: 158 additions & 27 deletions docs/configuration/settings.rst

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1 change: 1 addition & 0 deletions docs/index.rst
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Expand Up @@ -181,6 +181,7 @@ There are different types of documentation available to help you navigate your w

points/points
points/points_troubleshooting
points/point_groups

.. toctree::
:maxdepth: 2
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93 changes: 93 additions & 0 deletions docs/points/point_groups.rst
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.. vale off
Point Groups
#############

.. vale on
Point Groups is a feature that allows users to categorize the score of their Contacts. By setting up Point Groups, users can assign a specific number of Points to each action taken by a Contact, such as opening an Email, visiting a Landing page, or downloading an Asset.

Managing Point Groups
======================
To access the currently defined Point Groups in Mautic, navigate to the Points Menu and click the "Manage Groups" link. To create a new Group, simply click the "New" button.

.. image:: images/new-group.png
:width: 600
:alt: Screenshot of the create a new Group interface

Enter a name and a description for the Group and click the "Save & Close" button to create the Group.

Point Groups usage
===================

Point actions
-------------
You can change Contact's Points within a Points Group by using Points Actions.

.. image:: images/point-action-with-group.png
:width: 600
:alt: Screenshot of Points action with Group

Point triggers
--------------
You can use Point triggers based on Point Groups to automatically trigger specific events within the system.

.. image:: images/point-trigger-with-group.png
:width: 600
:alt: Screenshot of Points trigger with Group

Campaign condition
------------------
You can use a condition based on Group Contact score in a Campaign.

.. image:: images/campaign-point-condition-with-group.png
:width: 600
:alt: Screenshot of Points trigger with Group

Campaign action
---------------
You can use a Campaign action to increase or decrease the Group Contact score.

.. image:: images/campaign-point-action-with-group.png
:width: 600
:alt: Screenshot of Campaign Point action with Group

Form action
---------------
You can use a Form action to increase or decrease the Group Contact score.

.. image:: images/form-action-with-point-group.png
:width: 600
:alt: Screenshot of Form Adjust contact's points action with Group

Segment filters
---------------
Each Point Group adds a new filter that can be used to configurate the Segment.

.. image:: images/segment-group-filter.png
:width: 600
:alt: Screenshot of Segment Group filter

.. image:: images/segment-group-filter-element.png
:width: 600
:alt: Screenshot of Segment Group filter element

Contact details
---------------
You can display Point Groups in the Contact details.

.. image:: images/contact-group-points.png
:width: 600
:alt: Screenshot of Contact Details with Group Points

Group Report
-------------
You can generate a Report that contains information about Contact Point Groups.

.. image:: images/group-report.png
:width: 600
:alt: Screenshot of Group Report

Webhooks
--------
Changing the Contact Group Points will not trigger the Contact Points Changed Event Webhook
1 change: 1 addition & 0 deletions docs/reports/reports.rst
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Expand Up @@ -60,6 +60,7 @@ The **Details** tab on a Report contains the same options across all Reports and
* Segment Membership
* Do Not Contact
* UTM Codes
* Group score

7. :doc:`Companies</companies/companies_overview>`

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