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.. vale off | ||
Point Groups | ||
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.. vale on | ||
Point Groups is a feature that allows users to categorize the score of their Contacts. By setting up Point Groups, users can assign a specific number of Points to each action taken by a Contact, such as opening an Email, visiting a Landing page, or downloading an Asset. | ||
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Managing Point Groups | ||
====================== | ||
To access the currently defined Point Groups in Mautic, navigate to the Points Menu and click the "Manage Groups" link. To create a new Group, simply click the "New" button. | ||
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.. image:: images/new-group.png | ||
:width: 600 | ||
:alt: Screenshot of the create a new Group interface | ||
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Enter a name and a description for the Group and click the "Save & Close" button to create the Group. | ||
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Point Groups usage | ||
=================== | ||
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Point actions | ||
------------- | ||
You can change Contact's Points within a Points Group by using Points Actions. | ||
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.. image:: images/point-action-with-group.png | ||
:width: 600 | ||
:alt: Screenshot of Points action with Group | ||
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Point triggers | ||
-------------- | ||
You can use Point triggers based on Point Groups to automatically trigger specific events within the system. | ||
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.. image:: images/point-trigger-with-group.png | ||
:width: 600 | ||
:alt: Screenshot of Points trigger with Group | ||
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Campaign condition | ||
------------------ | ||
You can use a condition based on Group Contact score in a Campaign. | ||
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.. image:: images/campaign-point-condition-with-group.png | ||
:width: 600 | ||
:alt: Screenshot of Points trigger with Group | ||
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Campaign action | ||
--------------- | ||
You can use a Campaign action to increase or decrease the Group Contact score. | ||
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.. image:: images/campaign-point-action-with-group.png | ||
:width: 600 | ||
:alt: Screenshot of Campaign Point action with Group | ||
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Form action | ||
--------------- | ||
You can use a Form action to increase or decrease the Group Contact score. | ||
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.. image:: images/form-action-with-point-group.png | ||
:width: 600 | ||
:alt: Screenshot of Form Adjust contact's points action with Group | ||
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Segment filters | ||
--------------- | ||
Each Point Group adds a new filter that can be used to configurate the Segment. | ||
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.. image:: images/segment-group-filter.png | ||
:width: 600 | ||
:alt: Screenshot of Segment Group filter | ||
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.. image:: images/segment-group-filter-element.png | ||
:width: 600 | ||
:alt: Screenshot of Segment Group filter element | ||
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Contact details | ||
--------------- | ||
You can display Point Groups in the Contact details. | ||
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.. image:: images/contact-group-points.png | ||
:width: 600 | ||
:alt: Screenshot of Contact Details with Group Points | ||
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Group Report | ||
------------- | ||
You can generate a Report that contains information about Contact Point Groups. | ||
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.. image:: images/group-report.png | ||
:width: 600 | ||
:alt: Screenshot of Group Report | ||
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Webhooks | ||
-------- | ||
Changing the Contact Group Points will not trigger the Contact Points Changed Event Webhook |
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