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Add KB for TX checksum offloading bug
Signed-off-by: Eric Weber <[email protected]>
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content/kb/troubleshooting-failed-rwx-mount-due-to-connection-timeout.md
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title: "Troubleshooting: Failed RWX mount due to connection timeout" | ||
author: Eric Weber | ||
draft: false | ||
date: 2023-09-05 | ||
categories: | ||
- "nfs" | ||
- "rwx" | ||
- "sles" | ||
- "flannel" | ||
--- | ||
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## Applicable versions | ||
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Confirmed with: | ||
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- K3s `v1.24.8+k3s1` and RKE2 `v1.24.8+rke2r1` | ||
- Longhorn `v1.3.3` | ||
- SUSE Linux Enterprise Server 15 SP5 | ||
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Likely possible with: | ||
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- Any Kubernetes distribution running Flannel CNI < `v0.22.0` | ||
- Any Longhorn version | ||
- A potential variety of Linux distributions and versions | ||
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## Symptoms | ||
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Longhorn RWX volumes fail to mount into workload pods. | ||
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Describing the workload pod shows: | ||
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``` | ||
... | ||
Events: | ||
Type Reason Age From Message | ||
---- ------ ---- ---- ------- | ||
Normal Scheduled 10m default-scheduler Successfully assigned default/web-state-rwx-0 to ip-10-0-2-142 | ||
Normal SuccessfulAttachVolume 10m attachdetach-controller AttachVolume.Attach succeeded for volume "pvc-e2d70b12-12bf-4d7e-9256-27c87fd7c32b" | ||
Warning FailedMount 99s (x4 over 8m26s) kubelet Unable to attach or mount volumes: unmounted volumes=[www], unattached volumes=[www kube-api-access-dr674]: timed out waiting for the condition | ||
Warning FailedMount 13s (x5 over 8m21s) kubelet MountVolume.MountDevice failed for volume "pvc-e2d70b12-12bf-4d7e-9256-27c87fd7c32b" : rpc error: code = DeadlineExceeded desc = context deadline exceeded | ||
``` | ||
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The `csi-plugin` pod on the node running the workload pod logs: | ||
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``` | ||
2023-08-09T14:24:23.168674384Z E0809 14:24:23.168466 17369 mount_linux.go:195] Mount failed: exit status 32 | ||
2023-08-09T14:24:23.168713885Z Mounting command: /usr/local/sbin/nsmounter | ||
2023-08-09T14:24:23.168727245Z Mounting arguments: mount -t nfs -o vers=4.1,noresvport,soft,intr,timeo=30,retrans=3 10.43.222.49:/pvc-9fcf03ad-07d6-45d8-b00c-d8ef04928bf8 /var/lib/kubelet/plugins/kubernetes.io/csi/driver.longhorn.io/11ec8ece01effb5207e0df7f96ec6950c28fafdda89dc1ef80557d721ed2b19b/globalmount | ||
2023-08-09T14:24:23.168731951Z Output: mount.nfs: Connection timed out | ||
``` | ||
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It takes approximately one minute to reach the volume's NFS endpoint from a node (NOT a pod) in the cluster. | ||
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``` | ||
# Get the IP address of the share manager for the volume. | ||
-> kubectl get -oyaml -n longhorn-system volume | grep shareEndpoint | ||
shareEndpoint: nfs://10.43.39.214/pvc-ea0519fa-d505-48f4-a54c-d61d87926e9e | ||
# SSH to a node in the cluster. | ||
-> SSH <user>@<node_ip> | ||
# Use `time` and `netcat` to time access to the NFS port. | ||
-> time nsenter -t 1 -m -n -u nc -z 10.43.78.204 2049 | ||
real 1m4.940s | ||
user 0m0.002s | ||
sys 0m0.000s | ||
``` | ||
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## Root cause | ||
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There is a double-NAT bug in Flannel CNI < v0.22.0 that can slow down connections and even cause packet loss, | ||
specifically for traffic between a node (NOT a pod) and a pod. It appears to exacerbate a bug that exists in many | ||
kernels related to TX checksum offloading for VXLAN interfaces. See [related information](#related-information) for | ||
further details. This bug is not specific to Longhorn. In an affected cluster, any attempt to communicate with a pod | ||
from a node results in a similar delay. The delay exceeds Longhorn NFS mounting timeouts, causing mount failure. | ||
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NOTE: According to the issues in [related information](#related-information), kernel fixes should have made this issue | ||
go away, regardless of Flannel version. However, we found that upgrading from SUSE Enterprise Linux 15 SP4 to SUSE | ||
Enterprise Linux 15 SP5 caused a regression. It is unclear exactly what changed between service pack versions, but it is | ||
better to ensure the fix within the Kubernetes environment in addition to the fix in the kernel. | ||
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## Workaround | ||
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It is generally possible to mitigate the issue by disabling TX checksum offloading for Flannel interfaces on all nodes | ||
in the cluster. This can be done temporarily with a command like `sudo ethtool -K flannel.1 tx-checksum-ip-generic off`. | ||
Consult your distribution documentation for a more permanent solution. | ||
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## Long term fix | ||
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The Flannel bug is fixed in `v0.22.0`. All K3s and RKE2 minor versions >= `v1.24` have a patch version with the fix. For | ||
example, the solution in the [specific environment that led to this | ||
KB](https://github.com/longhorn/longhorn/issues/6494#issuecomment-1687171177) was to upgrade from `v1.24.8+k3s1` to | ||
`v1.24.16+k3s1`. If you are using a different Kubernetes distribution with Flannel, upgrade to a version that includes | ||
Flannel >= `v0.22.0`. If you are using a different VXLAN-based CNI, consult the documentation for that CNI. | ||
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## Related information | ||
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- https://github.com/longhorn/longhorn/issues/6494: | ||
The original Longhorn issue documenting a failure in a test environment. | ||
- https://github.com/flannel-io/flannel/issues/1279: | ||
The Flannel issue documenting the TX checksum offloading workaraound. | ||
- https://github.com/flannel-io/flannel/issues/1679: | ||
A Flannel issue describing the double-NAT bug. | ||
- https://github.com/rancher/rke2/issues/1541: | ||
A related RKE2 issue. | ||
- https://github.com/kubernetes/kubernetes/issues/88986: | ||
A related Kubernetes issue. |