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!! title: Engineer to Manager - Decision Fatigue Solutioning | ||
!! slug: e2m-decision-fatigue | ||
!! published: 2024-03-25 | ||
!! description: A discussion on decision fatigue (ego depletion) and some thoughts around how to solve for it | ||
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In the transition from engineer to manager, I have observed that there is less room in my personal | ||
life for decisions. After a long day of meetings, the need to make even simple decisions on what I | ||
want to eat or how I want to spend my personal time has been greatly affected. | ||
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This was no more obvious than in one of my friendships. I have a friend that seems to almost refuse | ||
to make a decision that will affect other people. Any time I ask where they would like to go to eat, | ||
the response is to ask where I would like to eat. When I have chosen the last five ski runs and ask | ||
which we should do next, the response is whichever one I want to do. I could tell that every time | ||
the decision was turned back to me, I would lose some sort of energy. As I became a manager, there | ||
was even less of that energy to lose since decisions have to be made every day at work. | ||
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I heard the term "decision fatigue" at some point and figured that that is what I had and thought | ||
noting further on the topic. This would explain some of the events growing up where I would | ||
truthfully answer the question of what I wanted to eat with "I do not have a preference" and answer | ||
the followup suggestion with an affirmation. Decisions on what to wear and what to eat take some of | ||
that energy that could be used for larger and more important decisions later in the day. | ||
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While recently reading a book on smart note taking, I have stumbled upon the academic term for this, | ||
_ego depletion_ (Ahrens 2022). Ego depletion is why some people eat the same thing every day for | ||
breakfast and why some people wear the same outfit every day as these are one less thing to use the | ||
decision making energy on. Once the energy is used, it has to be replenished before one can continue | ||
making decisions. Decisions of self-control, responsibility, and discrete choices all deplete this | ||
energy. | ||
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My personality tends to focus on one aspect of my life or one interest at a time. I want that focus | ||
to receive the majority of my energy. My energy has been poured into my day job over the last few | ||
years and as I have become a manager, my decision making energy has been almost fully reserved and | ||
used for making decisions at my day job. My personal life decisions get the leftovers. | ||
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I am curious on how best to replenish this energy and how to limit the expenditures of it in | ||
the first place. I need to do more research on replenishing the decision making energy to satisfy | ||
the curiosity of replenishing, but I have an ideas on how to start minimizing the depletion. | ||
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Small things like what to eat for breakfast and some formula to decide what to wear help--like rotating | ||
between three pairs of pants. But these small decisions do not help with minimizing the number of | ||
decisions required at work. Creating policy and procedure, however, does. In the world of | ||
operations--be it business operations, manufacturing operations, or operating an aircraft--having | ||
checklists and runbooks to follow allow for only a single decision to be made to start a process: | ||
start the predefined process or not to start it. | ||
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The entire aircraft industry is tightly regulated. There are checklists along every step of the way, | ||
starting with the manufacturing of the aircraft, through operations and maintenance, until the | ||
aircraft is retired from service. When a door is replaced on a plane the mechanic does not have to | ||
consider what decisions to make to verify the safety of the replacement. Instead there is a | ||
checklist of all of the predefined areas that need to be checked. Similarly, pilots have predefined | ||
checklists for every portion of operating an aircraft. There are pre-flight checklists, takeoff | ||
checklists, landing checklists, and checklists for every sort of emergency imaginable. The operation | ||
of the aircraft does not have to rely on the constant decision making of what to do in these | ||
predictable situations. | ||
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Creating these processes, checklists, and runbooks saves the decision making energy for things that | ||
especially require the decisions. If an emergency happens, little energy should be wasted on | ||
remembering the long series of buttons and switches needed to recover to stable flight. Instead, all | ||
of the energy should be focused on resolving the emergency. | ||
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Similarly in an organization, creating policy and process enables energy to be spent solving larger | ||
problems that constantly threaten the existence of the company like the economy and competition. | ||
Spending energy repeatedly solving small and similar problems drains the decision making energy. | ||
This energy drain risks the stock of energy when an existential crisis happens or some other | ||
emergency unfolds where that energy is required. It also risks the longevity of the employees making | ||
these decisions. The lack of decision making energy has a direct impact in the individual's lives, | ||
and if depleted too far too often, there will come a time where it is no longer sustainable for the | ||
employee. Life partners will get upset with the lack of decision making ability in the partnership. | ||
Individuals will get frustrated for not be making the desired progress on life goals. | ||
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The Agile manifesto pushes for people over process (Beck et al. 2001). I think a more sustainable | ||
perspective is a collaborative approach to process and policy to support people and to minimize the | ||
number of decisions they are required to make during a work day. | ||
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## Resources | ||
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1. Ahrens, Sönke. How to Take Smart Notes: One Simple Technique to Boost Writing, Learning and Thinking. 2nd edition, Revised and Expanded edition, Sönke Ahrens, 2022. | ||
2. Beck, Kent, et al. Manifesto for Agile Software Development. 2001, https://agilemanifesto.org/. | ||
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