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Merge pull request #513 from iterate-ch/issue/451
Update Cyberduck FAQ
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@@ -4,6 +4,7 @@ Cyberduck | |
| ```{toctree} | ||
| :hidden: | ||
| :titlesonly: | ||
| installation | ||
| bookmarks | ||
| connection | ||
| browser | ||
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| Installation | ||
| === | ||
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| `````{tabs} | ||
| ````{group-tab} macOS | ||
| Move the unzipped application bundle *Cyberduck.app* from the *Downloads* to the */Applications* folder on your harddisk. | ||
| ```` | ||
| ````{group-tab} Windows | ||
| **EXE Installer** | ||
| Run the *Cyberduck Installer* executable. For an unattached installation, use the silent option (command line option `/s`). | ||
| **MSI Installer** | ||
| Download *MSI Installer* for corporate environments. Requires prior installation of [Microsoft .NET Framework 4.5.1](https://www.microsoft.com/en-us/download/details.aspx?id=40779). | ||
| **Chocolatey** | ||
| There is also a [Chocolatey](http://chocolatey.org/packages?q=cyberduck) package maintained. | ||
| **What to do if Windows Installer goes haywire?** | ||
| In some cases, the windows gets confused over the installed product and goes haywire. As a result the product can't be modified anymore. To fix the state, run the following command: | ||
| `reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall" /s /f "Product Name"` | ||
| `reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products" /s /f "Product Name"` | ||
| You should get an output like this: | ||
| `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{23067521-119B-4B0A-BCDD-38835D58077B} | ||
| DisplayName REG_SZ Cyberduck` | ||
| Delete the key using the following command: | ||
| `reg delete "output" /f` | ||
| Based on the example output it should look like this: | ||
| `reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{23067521-119B-4B0A-BCDD-38835D58077B}" /f` | ||
| After restarting the system, the installer shouldn't complain anymore. | ||
| ```` | ||
| ````` | ||
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| ## System Requirements | ||
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| `````{tabs} | ||
| ````{group-tab} macOS | ||
| - Cyberduck [8.1](https://trac.cyberduck.io/milestone/8.1) or later requires *Mac OS X 10.12* or later and a [64Bit Intel](http://support.apple.com/kb/ht3696) or [Apple silicon](https://support.apple.com/en-us/HT211814) architecture | ||
| - Cyberduck [7.7](https://trac.cyberduck.io/milestone/7.7.0) or later requires *Mac OS X 10.9* or later and a [64Bit Intel](http://support.apple.com/kb/ht3696) architecture | ||
| - Cyberduck 7.1 or later requires *Mac OS x 10.8* or later and a [64Bit Intel](http://support.apple.com/kb/ht3696) architecture | ||
| - Cyberduck 4.7 or later requires *Mac OS X 10.7* or later and a [64Bit Intel](http://support.apple.com/kb/ht3696) architecture | ||
| - Cyberduck 4.4 or later requires *Mac OS X 10.6* or later and a [64Bit Intel](http://support.apple.com/kb/ht3696) architecture | ||
| - Cyberduck [3.3](https://trac.cyberduck.io/milestone/3.3) or later requires *Mac OS X 10.5* or later. | ||
| - Cyberduck [3.0](https://trac.cyberduck.io/milestone/3.0) or later requires *Mac OS X 10.4* or later. The latest version [available](http://cyberduck.ch/changelog) is [3.2.1](http://update.cyberduck.ch/Cyberduck-3.2.1.dmg) supporting *Mac OS X 10.4*. | ||
| - Cyberduck 2.5 or later requires *Mac OS X 10.3.9* or later. The latest version [available](http://cyberduck.ch/changelog) is [2.8.5](http://update.cyberduck.ch/Cyberduck-2.8.5.dmg) supporting *Mac OS X 10.3.9*. | ||
| - Cyberduck 2.3 or later requires *Mac OS X 10.2* or later. The latest version [available](http://cyberduck.ch/changelog) is [2.3.3](http://update.cyberduck.ch/Cyberduck-2.3.3.dmg) supporting *Mac OS X 10.2*. | ||
| ```` | ||
| ````{group-tab} Windows | ||
| Requires *.NET Framework 4.7.2*. If the [.NET Framework installation](https://dotnet.microsoft.com/download/dotnet-framework/net472) fails, download it manually. | ||
| - Cyberduck [7.1](https://trac.cyberduck.io/milestone/7.1) or later requires *Windows 7 SP1, Windows 8.1, or Windows 10 (14393)* or later on 64bit. | ||
| - Cyberduck [5.3](https://trac.cyberduck.io/milestone/5.3) or later requires *Windows 7* or later | ||
| - Cyberduck [4.8](https://trac.cyberduck.io/milestone/4.8) or later requires *Windows Vista* or later. | ||
| - Cyberduck [4.0](https://trac.cyberduck.io/milestone/4.0) or later requires *Windows XP or Windows 7* or later. | ||
| ```` | ||
| ````` | ||
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| ## Complete Uninstall | ||
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| Follow the steps below to uninstall Cyberduck completely. | ||
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| `````{tabs} | ||
| ````{group-tab} macOS | ||
| 1. Close the application and navigate to the application folder using the shortcut `⌘⇧A`. Select *Cyberduck.app* and delete the application by choosing *File → Move to Trash*. | ||
| 2. Navigate to the *Group Containers* folder within *~/Library/* and delete the folder *G69SCX94XU.duck*. | ||
| 3. **Optional:** Delete all saved login credentials in *Keychain Access.app*. | ||
| ```` | ||
| ````{group-tab} Windows | ||
| 1. Close the application and open the start menu using the shortcut `Ctrl Esc`. Search for *Apps & Features* and move to the entry *Cyberduck*. Click on the application, choose *Uninstall*, and confirm your intentions by clicking *Uninstall* again. | ||
| 2. Navigate to the `%AppData%`and delete the folder *Cyberduck* | ||
| 3. Navigate to `%LocalAppData%`and delete the folder *Cyberduck* | ||
| 4. **Optional:** Delete all saved login credentials in *Windows Credential Manager*. | ||
| ```` | ||
| ````` |