18.3.0

Release Date: 09-01-2025

🚀 Enhancements

• Added privacy policy to conversation screen.
• Updated icons in the more menu when you launch directly into a conversation.
• Updates to the Powered By Intercom view in conversations.

🐛 Bug Fixes

• Fixes issue around tapping on a message in a conversation to display timestamps.
• Fixes accessibility issue with icon colour in special notice view.
• Fixes an issue that could cause the typing indicator to continue displaying after a message was received.

Note
This release contains some beta features.

18.2.2

Release Date: 17-12-2024

🐛 Bug Fixes

• Resolves an issue with Fin streaming replies.

Note
This release contains some beta features.

18.2.1

Release Date: 11-12-2024

🐛 Bug Fixes

• Solves a crash in carousels.
• Addressed issue where video input wasn’t available in a conversation.
• Fixes issue where first part in a conversation would fail to show as failed in the scenario where it didn’t send.
• Resolved some layout issues in the conversation screen for users with large font sizes enabled.

Note
This release contains some beta features.

18.2.0

Release Date: 01-11-2024

📱 New Feature

• Added the ability to upload files to a conversation.

🚀 Enhancements

• Added new API isUserLoggedIn. This enables developers to determine if a user is currently logged in to Intercom.
• Added new API fetchLoggedInUserAttributes. This enables developers to retrieve the attributes of the currently logged in user.

🐛 Bug Fixes

• Fixed some layout issues in the conversation view.
• Improvements to the photo previewer.
• Fixes some colour accessibility issues throughout the SDK.
• Fixes issue where clicking on the CTA in a post would not dismiss it.

18.1.0

Release Date: 01-10-2024

🐛 Bug Fixes

• Fixed a crash that could occur when calling setDeviceToken. This can now be worked around by disabling swizzling.
• Resolved an issue where the conversation would jump after loading completed.
• Corrected the accessibility of the “Powered by Intercom” link text.

🚀 Enhancements

• Improved memory management & performance in the Conversation screen.

Note
This release contains some beta features.

18.0.0

Release Date: 18-08-2024

🚀 Enhancements

• Updated to support iOS 18 and Swift 6 concurrency for all public interface types.
• The sections model has been previously deprecated in the Help Center API. It has now been removed. Any uses of sections should now be replaced with collections.

17.4.0

Release Date: 29-08-2024

🚀 Enhancements

• Added support for merged conversations

17.3.0

Release Date: 23-08-2024

🚀 Enhancements

• Added the ability to disable swizzling. This can be done by adding the following value to your Info.plist:

<key>IntercomDisableSwizzling</key>
<true/>

🐛 Bug Fixes

• Fixed various memory leaks.
• Addressed some constraint-related issues in the SDK that were outputting warnings in the console..
• Fixed a bug related to the Scroll to Bottom button in the conversation screen.

Note
This release contains some beta features.

17.2.2

Release Date: 08-08-2024

🐛 Bug Fixes

• Support added for multiline attribute collector.
• Fixes an issue with canvas kit where some users were experiencing crashes.
• Fixes some minor UI issues.

Note
This release contains some beta features.

17.2.1

Release Date: 18-07-2024

🐛 Bug Fixes

• Fixed an issue where the Powered By Intercom link could appear even when disabled.

Note
This release contains some beta features.