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removed duplicate content following diagram removal
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Nick Waddington committed Nov 8, 2018
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4 changes: 2 additions & 2 deletions source/documentation/close-down.html.md
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# Close down

Agent client relationships can end or agents can go out of business.
**Agent** client relationships can end or agents can go out of business.

1. [Agent unsubscribes a client from VAT (MTD)](#unsubscribe-a-client-from-vat-mtd)
2. [Client or agent ends relationship](#client-or-agent-ends-relationship)
3. [Agent changes details](#change-details)


Businesses can unsubscribe from VAT MTD.
**Businesses** can unsubscribe from VAT MTD.

1. [Business unsubscribes from VAT (MTD)](#unsubscribe-a-client-from-vat-mtd)

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17 changes: 5 additions & 12 deletions source/documentation/obligations.html.md
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**Agents** who have set up their clients for VAT (MTD) can submit their clients' VAT returns.

1. [Agent receives client's obligations and submits a VAT return](#receive-obligations-and-submit-a-vat-return)
2. [Agent amends client's VAT return](#amend-a-vat-return)
3. [Agent pays client's VAT bill or receives a repayment](#pay-vat-or-get-a-repayment)
4. [Agent notifies client’s change of circumstances](#notify-a-change-of-circumstances)
5. [Client views their future obligations and previous returns in their Business Tax Account (BTA)](#view-future-obligations-and-previous-returns)


**Businesses** set up for VAT (MTD) can submit VAT returns.

1. [Business receives obligations and submits VAT return](#receive-obligations-and-submit-a-vat-return)
2. [Business amends a VAT return](#amend-a-vat-return)
3. [Business pays a VAT bill or receives a repayment](#pay-vat-or-get-a-repayment)
4. [Business notifies a change of circumstances](#notify-a-change-of-circumstances)
5. [Business views future obligations and previous returns in its Business Tax Account (BTA)](#view-future-obligations-and-previous-returns)
1. [Receive obligations and submit a VAT return](#receive-obligations-and-submit-a-vat-return)
2. [Amend a VAT return](#amend-a-vat-return)
3. [Pay VAT or get a repayment](#pay-vat-or-get-a-repayment)
4. [Notify a change of circumstances](#notify-a-change-of-circumstances)
5. [View future obligations and previous returns](#view-future-obligations-and-previous-returns)

## Receive obligations and submit a VAT return

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10 changes: 4 additions & 6 deletions source/documentation/penalties.html.md
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# Penalties and appeals

Agents can also represent their clients during penalty and interest payments as well as appeals.
**Agents** can also represent their clients during penalty and interest payments as well as appeals.

1. [Client pays penalties and interest](#pay-penalties-and-interest)
2. [Agent appeals](#appeals)
**Businesses** can pay penalties and interest - or appeal.

Businesses can pay penalties and interest - or appeal.
1. [Pay penalties and interest](#pay-penalties-and-interest)
2. [Appeals](#appeals)

1. [Business pays penalties and interest](#pay-penalties-and-interest)
2. [Business appeals](#appeals)

## Pay penalties and interest

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