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* update license and name * update first privacypolicy * change README from template repo * RMA: first draft * move to webstore * Ship&Cancel: split from RMA --------- Co-authored-by: xkww3n <[email protected]>
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# eSTK.me 的Terms of Service网站 | ||
# ESTKme Technology Limited Term of Service | ||
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## 关于本仓库 | ||
You can check ToS and change history here. | ||
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- 本仓库包含了 [eSTK.me ToS网站](https://tos.estk.me/) 所呈现的所有内容. | ||
* * * | ||
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## 构建 | ||
ESTKme Technology Limited | ||
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要构建文档,您需要安装 [hugo](https://github.com/gohugoio/hugo/releases/tag/v0.121.1) 运行以下命令: | ||
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```sh | ||
git clone https://github.com/estkme-group/estkme-tos --recursive | ||
cd estkme-tos | ||
hugo server | ||
``` | ||
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## 帮助我们改进网站 | ||
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- 请参照 [改进文档步骤](https://docs.estk.me/troubleshooting/document.html) | ||
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- 当成功向仓库提交了修改或 PR 被 merge 后, 会自动重新构建. 只需稍等片刻, 就可以在网站上看到修改的最新呈现. | ||
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## 致谢 | ||
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- 每一位帮助我们改进文档的朋友! | ||
Copyright 2023-Present, All right reserved. |
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title = "LPA Software" | ||
weight = 2 | ||
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title = "Privacy Policy" | ||
weight = 1 | ||
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**Privacy Policy** | ||
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This privacy policy applies to the eSTK.me app (hereby referred to as "Application") for mobile devices that was created by ESTKme Technology Limited (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS". | ||
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**Information Collection and Use** | ||
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The Application collects information when you download and use it. This information may include information such as | ||
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* Your device's Internet Protocol address (e.g. IP address) | ||
* The pages of the Application that you visit, the time and date of your visit, the time spent on those pages | ||
* The operating system you use on your mobile device | ||
* Error and crash information | ||
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The Application does not gather precise information about the location of your device, only IP addresses may contain rough geographic information. | ||
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The Application does not collect unique identifiers that can identify the exact device. | ||
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**Third Party Access** | ||
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The Service Provider will not disclose any data to any third party generally, but may disclose User Provided and Automatically Collected Information: | ||
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* as required by law, such as to comply with a subpoena, or similar legal process; | ||
* when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; | ||
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**Opt-Out Rights** | ||
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The Application is a utility software and does not require account registration process, there is no need to cancel account. | ||
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You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. | ||
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**Data Retention Policy** | ||
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The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. | ||
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Since The Service Provider cannot identify the data and its association with specific user or device, The Service Provider cannot and do not process data deletion requests. | ||
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**Children** | ||
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The Application is a utility software and does not require account registration process, the Service Provider cannot know the age of user. | ||
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If you have reason to believe that a child has provided personally identifiable information to the Service Provider through the Application and/or Services, please contact the Service Provider ([email protected]) so that they will be able to take the necessary actions. You must also be at least 16 years of age to consent to the processing of your personally identifiable information in your country (in some countries we may allow your parent or guardian to do so on your behalf). | ||
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**Security** | ||
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The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains. | ||
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**Changes** | ||
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This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. | ||
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This privacy policy is effective as of 2024-12-20 | ||
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**Your Consent** | ||
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By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us. | ||
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**Contact Us** | ||
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If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at [email protected]. | ||
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* * * |
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title = "退货与退款政策" | ||
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本退货与退款政策(“本政策”)是 ESTKme Technology Limited (“ESTKme Technology Limited”、“ESTKme”或“我司”)所制定的,具有法律约束力的协议;介绍了阁下应如何退还从 estk.me 网站(“本网站”)订购的产品(“产品”或“ESTKme 产品”)或取消本网站的订单,以获得与产品价值相应之退款。 | ||
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阁下须细阅本政策以了解: | ||
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- 申请退货授权(“RMA”)及取消订单所需之先决条件 | ||
- 将 ESTKme 产品退回至我司之程序 | ||
- 阁下之协作责任,以确保我司首先能够将 ESTKme 产品顺利交付 | ||
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阁下(“阁下”或“客户”)通过本网站订购产品,代表阁下已阅读、理解并同意接受本政策的约束。 | ||
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## 若干表述的涵义 | ||
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- “我司”指设立于香港特别行政区之公司 ESTKme Technology Limited | ||
- “阁下”指我司将向其交付产品之人士 | ||
- “产品”指我司的网站所销售的商品 | ||
- “天”指以香港标准时间计算的公历日 | ||
- 所有涉及天数范围的表述,均包含首日及尾日 | ||
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## 退回产品 | ||
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在付款后一百八十天内,阁下可以透过本网站联系客服部门,提交购买证明以申请退回产品并获得退款,惟需: | ||
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- 产品未经使用 | ||
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或 | ||
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- 提交退货申请并提出适宜的原因 | ||
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客服部门做出退货授权后,阁下须尽快通过快递服务将产品退回至客服部门提供的地址;阁下亦须确保产品已经适当包装,以避免运输过程中可能出现的损坏。 | ||
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若阁下中断退回产品之邮寄进程,我司将撤销退货授权,恕不另行通知。 | ||
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收到退回的产品后,我司有权对产品进行任意形式的处置,包括但不限于使用各类手段侦测产品的使用情况。若产品在运输过程中损坏,或侦测到违反《可接受使用政策》之行为,我司可能会拒绝阁下的退款申请,或要求阁下支付一定费用。 | ||
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阁下无权向我司索要已退回的产品。 | ||
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## 未经授权的退回 | ||
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以下情况的产品退回将被视为未经授权的退回: | ||
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- 未有联系客服部门获得退货授权的 | ||
- 通过快递服务之外任何其他方式送达的 | ||
- 截至我司收到退回的产品,客户仍未向客服部门提交正确的快递跟踪编码的 | ||
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我司有权对未经授权退回的产品采取任何处置措施,恕不另行通知。对应的本网站订单(如有)将不获退款。 | ||
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## 处理费用 | ||
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收妥阁下付款后,任何因阁下个人之原因发起的退款都将扣除实际收取金额之 10% 的处理费用。提出退款申请代表阁下理解并同意接受该处理费用。 | ||
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## 反网络诈欺之退款例外 | ||
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我们可能为防网络诈欺而取消部分订单。对于这些订单,阁下可获全额退款而不适用于前款所述之处理费用。包括但不限于存在高风险行为或疑似未经授权支付的订单。 | ||
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## 款项返还 | ||
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一旦确认接纳阁下的退款申请,我司将在三个工作天内执行此操作。退回的款项将原路返回至阁下订购产品时所使用的支付方式中,具体的到账时间可能因阁下选用之支付方式不同而有异。 | ||
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除非有充分的理由(如原支付方式已停用、原支付方式无法接受退款等)并联系客服部门提交证明,否则我司不会接受更改退款方式的请求。 | ||
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## 客户责任豁免 | ||
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我司可能就个别情况,对个别客户豁免本政策规定之部分或全部客户应尽责任。惟该豁免需基于合理及公平的原则,并不得对其他客户造成不公平待遇。 | ||
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## 联系我们 | ||
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若阁下就本政策希望联系我们,请发送电子邮件至 [email protected] | ||
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本文档最后更新于 2024 年 12 月 4 日 |
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title = "发货与取消订单政策" | ||
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本退货与退款政策(“本政策”)是 ESTKme Technology Limited (“ESTKme Technology Limited”、“ESTKme”或“我司”)所制定的,具有法律约束力的协议;介绍了我司向阁下交付订购的产品时,双方之应尽义务。 | ||
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阁下(“阁下”或“客户”)通过本网站订购产品,代表阁下已阅读、理解并同意接受本政策的约束。 | ||
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## 若干表述的涵义 | ||
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- “我司”指设立于香港特别行政区之公司 ESTKme Technology Limited | ||
- “阁下”指我司将向其交付产品之人士 | ||
- “产品”指我司的网站所销售的商品 | ||
- “天”指以香港标准时间计算的公历日 | ||
- 所有涉及天数范围的表述,均包含首日及尾日 | ||
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## 购买证明 | ||
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阁下透过本网站订购产品时,我司将为阁下生成一个账户,以及就阁下的订单生成一个订单号。以上两个因素共同构成阁下在本站购买商品之证明(“购买证明”) | ||
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阁下如主动要求我司删除生成之账户,应理解该账户的一切记录将无法恢复,因此,阁下可能失去部分或所有香港法令所规定之消费者权利。 | ||
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## 发货程序 | ||
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阁下须理解并同意: | ||
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- 本网站订单之“Shipping”或“Tracking”状态代表该订单进入发货程序 | ||
- 本网站订单之“Complete”状态代表您订购的产品开始寄送至阁下的收件地址 | ||
- 当物流服务商之跟踪系统显示我司向阁下邮寄的产品为已妥投状态(包括但不限于“已送达”、“Delivered”,“已由第三方暂存”等)时,代表阁下已收到我司寄送的产品 | ||
- 本网站订单之“On-hold”状态代表您的收件信息存在问题,请及时联系客服部门修正。超过 90 天未修正的,我司将按下文规定收取 10% 处理费用后取消订单并退款,恕不另行通知 | ||
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## 阁下之合作责任 | ||
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为确保寄送顺利完成,阁下有义务配合: | ||
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- 支付于收货地产生的所有收费,包括但不限于:各类税费、暂存费、附加配送服务费等 | ||
- 确保收件信息(包括但不限于收件地址、收件人姓名、联系电话等)之准确性 | ||
- 不得拒收邮寄的产品 | ||
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若我司向阁下邮寄的产品因阁下之原因未能妥投,阁下可在七天内联系客服部门,要求以收件人付费的形式重新邮寄,否则我司将按下文之规定扣除 10% 处理费用及失败的邮寄所产生之运费后,退款并取消订单,恕不另行通知。 | ||
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## 取消订单 | ||
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阁下可以在本网站联系客服部门以取消订单,惟需: | ||
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- 提供您的购买证明 | ||
- 订单尚未进入发货程序 | ||
- 经我司客服部门确认阁下的取消订单申请 | ||
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## 联系我们 | ||
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若阁下就本政策希望联系我们,请发送电子邮件至 [email protected] | ||
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本文档最后更新于 2024 年 12 月 4 日 |
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title = "WebStore" | ||
weight = 1 | ||
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<strong style="color:white; font-size: 50px; "> eSTK.me </strong> | ||
<strong style="color:white; font-size: 30px; ">Term of Service</strong> | ||
<br/>ESTKme Technology Limited |
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<center> | ||
<p>Licensed under <b>CC-BY-NC-SA 4.0</b></p> | ||
<p><b>Copyright 2023-Present eSTK.me Group</b></p> | ||
<p><b>Copyright 2023-Present, All right reserved</b></p> | ||
<p><b>ESTKme Technology Limited</b></p> | ||
<p>Built with <a href="https://github.com/McShelby/hugo-theme-relearn" title="love"><i class="fas fa-heart"></i></a> by <a href="https://gohugo.io/">Hugo</a></p> | ||
</center> |