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[8.15] Case custom fields GA (backport #5591) #5619

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Aug 8, 2024
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28 changes: 23 additions & 5 deletions docs/cases/cases-manage-settings.asciidoc
Original file line number Diff line number Diff line change
Expand Up @@ -11,12 +11,8 @@ To change case closure options and add custom fields, templates, and connectors
image::images/cases-settings.png[Shows the case settings page]
// NOTE: This is an autogenerated screenshot. Do not edit it directly.

* <<close-sent-cases,Set case closure options>>.
* <<cases-ui-integrations,Add connectors for external incident management systems>>.
* <<cases-ui-custom-fields,Add custom fields>>.
* <<cases-templates,Add templates>>.
NOTE: To view and change case settings, you must have the appropriate {kib} feature privileges. Refer to <<case-permissions>>.

[[close-connector]]
[float]
[[close-sent-cases]]
=== Case closures
Expand Down Expand Up @@ -104,6 +100,28 @@ New and edited comments are added to incident records when pushed to {sn}, {jira

|===

[float]
[[cases-ui-custom-fields]]
=== Custom fields

You can add optional and required fields for customized case collaboration.

. In the *Custom fields* section, click *Add field*.
+
--
[role="screenshot"]
image::images/cases-add-custom-field.png[Add a custom field in case settings]
// NOTE: This is an autogenerated screenshot. Do not edit it directly.
--

. You must provide a field label and type (text or toggle).
You can optionally designate it as a required field and provide a default value.

When you create a custom field, it's added to all new and existing cases.
In existing cases, new custom text fields initially have null values.

You can subsequently remove or edit custom fields on the **Settings** page.

[float]
[[cases-templates]]
=== Templates
Expand Down
40 changes: 0 additions & 40 deletions docs/cases/cases-manage.asciidoc
Original file line number Diff line number Diff line change
Expand Up @@ -43,46 +43,6 @@ NOTE: If you've selected a connector for the case, the case is automatically pus
image::images/cases-ui-open.png[Shows an open case]
// NOTE: This is an autogenerated screenshot. Do not edit it directly.

[float]
[[cases-ui-custom-fields]]
== Add custom fields

preview::[]

You can add optional and required fields for customized case collaboration.

. Go to *Cases* and click *Settings*.
+
--
[role="screenshot"]
image::images/cases-custom-field-settings.png[View custom fields in case settings]
// NOTE: This is an autogenerated screenshot. Do not edit it directly.

NOTE: To view and change case settings, you must have the appropriate {kib} feature privileges. Refer to <<case-permissions>>.
--

. In the *Custom fields* section, click *Add field*.
+
--
[role="screenshot"]
image::images/cases-add-custom-field.png[Add a custom field in case settings]
// NOTE: This is an autogenerated screenshot. Do not edit it directly.
--

. Enter a field label.

. Choose a field type: text or toggle.

. (Optional) To make the text field mandatory, select *Make this field required*.

. (Optional) Add a default value.

. Click *Save field*.

After you create custom fields, they're added to all new and existing cases.
Existing cases have null values for the new text fields until you set them.
To manage custom fields, go to the *Settings* page and remove or edit them.

[float]
[[cases-ui-notifications]]
== Add email notifications
Expand Down
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