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address feedback
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colleenmcginnis committed Oct 15, 2024
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Expand Up @@ -49,19 +49,14 @@ include remote clusters.
* In `kibana.yml` -- Update the {kibana-ref}/apm-settings-kb.html[`xpack.apm.indices.*`] configuration values to
include remote clusters.

// I'm not sure if this is better presented as a troubleshooting topic (i.e. reactive)
// or a best practice (i.e. preventative). For now I've added it as a tip, but it could
// be more integrated into the content on this page.
[TIP]
.Exclude data tiers from search
====
In a cross-cluster search (CCS) environment, it's possible for different clusters to serve different data tiers in responses.
If one of the requested clusters responds slowly, it can cause a timeout at the proxy after 320 and 502 responses presented
as failure toast messages in the UI with no data loaded.
// Fix or prevent?
To fix/prevent this, you can exclude {ref}/data-tiers.html[data tiers] that might slow down responses from search
(for example, the `data_frozen` tier). To exclude data tiers from search in the APM UI:
To prevent this, you can exclude {ref}/data-tiers.html[data tiers] that might slow down responses from search: the `data_frozen` and `data_cold` tiers. To exclude data tiers from search in the APM UI:
. In {kib}, go to *Stack Management* → *Advanced Settings*.
. In the *Observability* section, update the *Excluded data tiers from search* option with a list of data tiers.
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