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Update reporting troubleshooting docs with section about Elastic Maps Service #99780

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May 12, 2021
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Update reporting troubleshooting docs with section about Elastic Maps Service #99780

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Update reporting troubleshooting docs with section about Elastic Maps…
nreese May 11, 2021
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Update docs/user/reporting/reporting-troubleshooting.asciidoc
nreese May 11, 2021
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Update docs/user/reporting/reporting-troubleshooting.asciidoc
nreese May 11, 2021
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nreese May 12, 2021
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10 changes: 10 additions & 0 deletions docs/user/reporting/reporting-troubleshooting.asciidoc
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Expand Up @@ -16,6 +16,7 @@ Having trouble? Here are solutions to common problems you might encounter while
* <<reporting-troubleshooting-puppeteer-debug-logs>>
* <<reporting-troubleshooting-system-requirements>>
* <<reporting-troubleshooting-arm-systems>>
* <<reporting-troubleshooting-maps-ems>>

[float]
[[reporting-diagnostics]]
Expand Down Expand Up @@ -163,3 +164,12 @@ In this case, try increasing the memory for the {kib} instance to 2GB.
=== ARM systems

Chromium is not compatible with ARM RHEL/CentOS.

[float]
[[reporting-troubleshooting-maps-ems]]
=== Unable to connect to Elastic Maps Service

https://www.elastic.co/elastic-maps-service[Elastic Maps Service (EMS)] is a service that hosts
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tile layers and vector shapes of administrative boundaries.
Reports containing Maps with missing basemap layers or administrative boundaries is due to the kibana server not having access to EMS.
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See <<maps-connect-to-ems>> for more information on how to connect your kibana server to EMS.
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