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[8.12] [DOCS] Clarify ServiceNow ITSM connector recovery actions (#175353) #175610

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Jan 25, 2024
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[8.12] [DOCS] Clarify ServiceNow ITSM connector recovery actions (#175353) #175610

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5 changes: 3 additions & 2 deletions docs/management/connectors/action-types/servicenow.asciidoc
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Original file line number Diff line number Diff line change
Expand Up @@ -61,8 +61,7 @@ The username for HTTP basic authentication.
[[servicenow-action-configuration]]
=== Test connectors

You can test connectors with the <<execute-connector-api,run connector API>> or
as you're creating or editing the connector in {kib}. For example:
When you create or edit a connector, use the *Test* tab to test its actions:

[role="screenshot"]
image::management/connectors/images/servicenow-params-test.png[ServiceNow params test]
Expand Down Expand Up @@ -99,6 +98,8 @@ The category of the incident.
Urgency::
The extent to which the incident resolution can delay.

NOTE: When you create a rule that uses a {sn-itsm} connector, its recovery actions close {sn} incidents based on the correlation ID. If there are multiple incidents that match the correlation ID, the latest open incident for that ID is closed.

[float]
[[servicenow-connector-networking-configuration]]
=== Connector networking configuration
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Binary file modified docs/management/connectors/images/servicenow-params-test.png
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