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[SLOs] Synthetics availability SLI is broken on serverless #196548

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shahzad31 opened this issue Oct 16, 2024 · 2 comments · Fixed by #199308
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[SLOs] Synthetics availability SLI is broken on serverless #196548

shahzad31 opened this issue Oct 16, 2024 · 2 comments · Fixed by #199308
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bug Fixes for quality problems that affect the customer experience Team:obs-ux-management Observability Management User Experience Team

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@shahzad31
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shahzad31 commented Oct 16, 2024

Summary

On serverless, the event.ingested field is not set on the synthetics data. Therefore, the SLI cannot work there since we hardcode this field in the indicator transform.

Team is looking into re-enabling the ingest pipeline on serverless: elastic/integrations#11491
Once this is fixed, synthetics SLI will work again.

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@shahzad31 shahzad31 added the bug Fixes for quality problems that affect the customer experience label Oct 16, 2024
@botelastic botelastic bot added the needs-team Issues missing a team label label Oct 16, 2024
@shahzad31 shahzad31 added the Team:obs-ux-management Observability Management User Experience Team label Oct 16, 2024
@elasticmachine
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Pinging @elastic/obs-ux-management-team (Team:obs-ux-management)

@botelastic botelastic bot removed the needs-team Issues missing a team label label Oct 16, 2024
@kdelemme
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That's because this SLI uses event.ingested as the timestamp field, but on serverless, the ingest pipeline was disabled/removed.
Here's an issue to reenable it: elastic/integrations#11491

@shahzad31 shahzad31 self-assigned this Nov 7, 2024
kibanamachine pushed a commit to kibanamachine/kibana that referenced this issue Nov 20, 2024
…ad of event.ingested !! (elastic#199308)

## Summary

Fixes elastic#196548

SLO Availability sync delay field to use `@timestamp` instead of
`event.ingested` !!

### Testing

- Make sure Synthetics availability SLOs works as expected in serverless
and stateful
- Make sure when SLO is updated, it continues to work

(cherry picked from commit c9540d9)
TattdCodeMonkey pushed a commit to TattdCodeMonkey/kibana that referenced this issue Nov 21, 2024
…ad of event.ingested !! (elastic#199308)

## Summary

Fixes elastic#196548

SLO Availability sync delay field to use `@timestamp` instead of
`event.ingested` !!


### Testing

- Make sure Synthetics availability SLOs works as expected in serverless
and stateful
- Make sure when SLO is updated, it continues to work
paulinashakirova pushed a commit to paulinashakirova/kibana that referenced this issue Nov 26, 2024
…ad of event.ingested !! (elastic#199308)

## Summary

Fixes elastic#196548

SLO Availability sync delay field to use `@timestamp` instead of
`event.ingested` !!


### Testing

- Make sure Synthetics availability SLOs works as expected in serverless
and stateful
- Make sure when SLO is updated, it continues to work
CAWilson94 pushed a commit to CAWilson94/kibana that referenced this issue Dec 12, 2024
…ad of event.ingested !! (elastic#199308)

## Summary

Fixes elastic#196548

SLO Availability sync delay field to use `@timestamp` instead of
`event.ingested` !!


### Testing

- Make sure Synthetics availability SLOs works as expected in serverless
and stateful
- Make sure when SLO is updated, it continues to work
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bug Fixes for quality problems that affect the customer experience Team:obs-ux-management Observability Management User Experience Team
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