[Cases] Allow users to push to external service when the case is closed #192552
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appex-ro-mx-team-member-onboarding
enhancement
New value added to drive a business result
Feature:Cases
Cases feature
Team:ResponseOps
Label for the ResponseOps team (formerly the Cases and Alerting teams)
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…case is closed (elastic#198146) Closes elastic#192552 ## Summary - Removed the restriction that didn't allow user to push a closed case to an external service. https://github.com/user-attachments/assets/82c49524-5685-40c0-b025-d6b38ab4e056 --------- Co-authored-by: kibanamachine <[email protected]> Co-authored-by: Antonio <[email protected]> (cherry picked from commit cc6ffef)
mbondyra
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Nov 8, 2024
…case is closed (elastic#198146) Closes elastic#192552 ## Summary - Removed the restriction that didn't allow user to push a closed case to an external service. https://github.com/user-attachments/assets/82c49524-5685-40c0-b025-d6b38ab4e056 --------- Co-authored-by: kibanamachine <[email protected]> Co-authored-by: Antonio <[email protected]>
CAWilson94
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Nov 8, 2024
…case is closed (elastic#198146) Closes elastic#192552 ## Summary - Removed the restriction that didn't allow user to push a closed case to an external service. https://github.com/user-attachments/assets/82c49524-5685-40c0-b025-d6b38ab4e056 --------- Co-authored-by: kibanamachine <[email protected]> Co-authored-by: Antonio <[email protected]>
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Users can push cases to external services. If the case is closed it is not possible to push the case to the external service. This can lead to open cases in the external service and closed cases in Kibana. We should allow users to be able to push a closed case to an external service so they can be able to push the closed status to the external service.
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