Skip to content

Common flows

Anderson Campanha edited this page Jun 29, 2018 · 1 revision

Common flows in order processing with Magento

Orders created without automatic capture:

  1. Order created (payment pre-authorized)
  2. Order is invoiced by the admin (online capture is made)
  3. Order shipping is created by admin
  4. Order is completed on the platform

Orders created with automatic capture:

  1. Order created (payment pre-authorized and captured)
  2. Invoice is automatically generated, when order is made
  3. Order shipping is created by admin
  4. Order is completed on the platform

Canceled orders (before invoicing):

  1. Order created (payment pre-authorized)
  2. Admin cancels the order (cancel request is sent to the gateway)
  3. Order is closed on the platform

Refunded orders:

  1. Order created (payment pre-authorized)
  2. Order is invoiced by the admin (online capture is made)
  3. Admin gives up on processing, and makes refunds the invoice (refund request is sent to the gateway)
  4. Order is closed on the platform