Summarize the 2019 report

Supports #698

Signed-off-by: Nathen Harvey <[email protected]>

hugo/content/publications/_index.md

@@ -33,9 +33,9 @@ bannerSubtitle: "Findings from DORA's research program are made available throug
   **[2021 Accelerate State of DevOps Report](/research/2021/dora-report/)**
   [Download the report](/research/2021/dora-report/)
 
-- [![2019 Accelerate State of DevOps Report](/research/2019/dora-report/2019-dora-accelerate-state-of-devops-report.png)](/research/2019/dora-report/2019-dora-accelerate-state-of-devops-report.pdf)
+- [![2019 Accelerate State of DevOps Report](/research/2019/dora-report/2019-dora-accelerate-state-of-devops-report.png)](/research/2019/dora-report/)
   **[2019 Accelerate State of DevOps Report](/research/2019/dora-report/2019-dora-accelerate-state-of-devops-report.pdf)**
-  [Read PDF](/research/2019/dora-report/2019-dora-accelerate-state-of-devops-report.pdf)
+  [Download the report](/research/2019/dora-report/)
 
 - [![2018 Accelerate State of DevOps Report](/research/2018/dora-report/2018-dora-accelerate-state-of-devops-report.png)](/research/2018/dora-report/)
   **[2018 Accelerate State of DevOps Report](/research/2018/dora-report/2018-dora-accelerate-state-of-devops-report.pdf)**

hugo/content/research/2019/dora-report/index.md

@@ -9,4 +9,26 @@ tab_title: "DORA Report"
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 ## Download the 2019 DORA Report
-[![Accelerate State of DevOps Report 2019](2019-dora-accelerate-state-of-devops-report.png)](2019-dora-accelerate-state-of-devops-report.pdf)
+[![Accelerate State of DevOps Report 2019](2019-dora-accelerate-state-of-devops-report.png)](2019-dora-accelerate-state-of-devops-report.pdf)
+
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+The report emphasizes the importance of continuous delivery (CD) as a key technical practice that reduces the risk and cost of software releases. It also highlights the need for clear change management processes, recommending a shift from formal heavyweight change approvals to peer review-based approval during the development process, complemented by automation to detect, prevent, and correct potential issues early in the delivery lifecycle. Lastly, the report finds that a culture of psychological safety, trust, and respect positively contributes to both productivity and SDO performance.
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+Key findings include:
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+* Delivering software quickly, reliably, and safely is crucial for technology transformation and organizational performance, with elite performers being twice as likely to meet or exceed their performance goals.
+* Cloud continues to be a differentiator for elite performers and drives high performance, with elite performers 24 times more likely than low performers to utilize all five essential cloud computing capabilities.
+* Productivity can drive improvements in work/life balance and reductions in burnout, and organizations can support it by investing in tooling, information search, reducing technical debt, and fostering a culture of psychological safety.
+* Scaling DevOps effectively requires structural solutions that build communities, with high performers favoring strategies such as Communities of Practice and Grassroots initiatives.
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+* Elite performers excel: The proportion of elite performers has almost tripled, highlighting that excellence in software delivery and organizational performance is achievable through adopting key capabilities.
+* Speed and stability go hand-in-hand: High performers achieve both speed and stability in software delivery, refuting the notion that there's an inherent trade-off between the two.
+* Cloud computing is a differentiator: Elite performance is closely linked to effective cloud adoption, with elite performers 24 times more likely to utilize all five essential cloud computing capabilities.
+* Invest in productivity: Organizations can improve productivity by investing in tooling, facilitating information search, reducing technical debt, and fostering a culture of psychological safety. This in turn leads to improvements in work/life balance and reductions in burnout.
+* Structure DevOps around communities: Scaling DevOps effectively involves building community structures, with high-performing organizations favoring strategies like Communities of Practice and Grassroots movements.
+* Embrace continuous delivery: Continuous delivery remains a key technical practice that reduces risk and cost while improving software delivery performance.
+* Shift left on change approvals: Organizations should move away from heavyweight external change approval processes and embrace "shift left" peer review-based approvals during the development process, supported by automation to identify and resolve issues earlier.
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+[Download the report](2019-dora-accelerate-state-of-devops-report.pdf)