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feat(routeprogressbar): add progressbar when loading new chunks #330

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@Birkbjo Birkbjo commented May 19, 2023

This is based on https://github.com/tanem/react-nprogress , and the live example for react-router-v6. I've improved it abit, since that example used CSSTransition to manually update the loading-state.

Based on @tomzemp feedback on this PR: #327 (review)

Note that setting a key is the recommended way to use it, even though it might look at bit unusual?

This introduces react-nprogress as a dependency.

  • Dealing with animations is a bit of a hassle, and useNprogress is very easy to use
  • It only encapsulates the logic for simulating progress, actual rendering and animation/transitions is up to consumer
  • Think it's worth including this for the smoothness of the animation, and how well it "simulates" loading.

This is what is looks like (throttled to slow 3g)

nprogress-bar.mov

@Birkbjo Birkbjo force-pushed the feat/routeprogressbar branch from 61843d2 to 3e80c2a Compare May 19, 2023 20:59
@Birkbjo Birkbjo marked this pull request as ready for review May 19, 2023 22:02
@Birkbjo Birkbjo force-pushed the pr-323-technical-dept branch from 80ddb1d to 03e88e1 Compare May 19, 2023 22:06
@Birkbjo Birkbjo requested a review from tomzemp May 22, 2023 11:34
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Code-wise, looks good to me 😄 , but maybe Joe would want to review the UI?

className={css.progressBar}
style={
{
["--progress"]: `${(-1 + progress) * 100}%`,
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Why the -1? Does progress go from 1 to 100? (I tried looking this up in the docs for the package, but didn't find info there 🤷 )

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@Birkbjo Birkbjo May 22, 2023

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That's a good question - I just followed the example code for the css stuff.
But it seems to be a "trick" because it uses width: 100%. So it actually goes from -100% to 0% . So eg. 0% margin is 100% and -10% is visually 90% of progress.

Base automatically changed from pr-323-technical-dept to master May 23, 2023 16:00
@cooper-joe
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I would prefer to stick with the loaders we have available in UI, rather than introducing this new progressbar. This is how I designed this screen:

image

Perhaps we can't get the name of the section/page while waiting for loading, but is there a way to use the CircularLoader in the page rather than the ProgressBar at the top of the screen?

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Birkbjo commented May 24, 2023

Perhaps we can't get the name of the section/page while waiting for loading, but is there a way to use the CircularLoader in the page rather than the ProgressBar at the top of the screen?

We could probably render the bread crumb. But depending on the complexity of the header/name it might be hard to show it, since my initial plan was to have this as part of the page, and thus it's not available when loading it. Should be possible though (but then we cant render any data names. eg "Edit Data element: ANC Visit".

We can use the CircularLoader, but I do find it a bit more obtrusive. There's different loading states here, and the progress bar just shows for route-transitions - eg. loading the actual chunk of code for that route. The circular loader would probably show up when loading the actual data that the route needs.

I've been doing some research on react-router, and they have their own loading mechanism to prevent the "waterfall" of loading spinners. So an app would work more like a traditional (non SPA) application, and wait for data before navigating. However I wasn't planning to implement that since it has a lot of technical implications. But since these route-transitions should in most cases be quite quick, I do find adding an additional spinner and blocking the entire page is unfortunate. And since in most cases it's pretty quick, you will get this "flash" of the spinner.
It would show this spinner - then the list with headers and a spinner in that list as well.

A lot of newer apps have moved to this style of route transitions. Eg. here on GitHub. Gmail also "waits" rendering the new page and just shows a snackbar - "Loading" at the top.

Here you can see the "spinner flash" Im talking about (dont blink or you will miss it :))

Screen.Recording.2023-05-24.at.14.04.01.mov

We could however show the spinner somewhere on the page, while not blocking the current page, eg something like this:

Screen.Recording.2023-05-24.at.14.53.56.mov

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Yes, I see your point. I suppose this is more of a 'preload' state, rather than a fully-fledged 'loading' state.

My concern with the progress bar is, though it's getting more popular, it doesn't feel like a particularly intuitive UI. I think it's easily missed or misunderstood and can lead to clicking something and feeling "nothing happened!". We could make the loading indicator more visible, as in your second example, but I think there's still a feeling of "I clicked a navigation link and nothing happened". I think users are more used to seeing immediate action after a click, even if that immediate action is a loading spinner. Not noticing that loading is actually happening can then lead to people clicking on other things (to see if anything works) and ends up making them wait even longer.

On the other hand, I'm also not a fan of flashing spinners, so I'd like to avoid those too.

Assuming we went for a "spinner on the page" for this preloader, I wonder if we could avoid flashing by:

  • Waiting 200ms before showing a spinner.
  • After 200ms, animate spinner in with a 250ms fade-in.
    That means:
  • If the chunk loads faster than 200ms, no spinner is ever shown.
  • If the chunk loads in 325ms, the user will barely see a flash.
  • If the chunk loads in 1500ms, the user gets a clear indication that something is happening and won't be tempted to keep clicking around.

Would the above be technically feasible?

@Mohammer5
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Mohammer5 commented May 24, 2023

I think that timing animations is something that is very tricky as we can't really say how long a request will take. With a good internet connection and a decent bandwidth, these values might make sense. But in other countries, where infrastructure isn't as developed, we might produce flickering effect we tried to avoid.

I agree with the fact that the progress bar can easily be overlooked. It took me quite a few times to realize what was happening on GH until I got used to it, and I still don't like them that much. I also don't like flickering loading spinners, I think this kind of feedback, while not pretty, makes things very obvious and therefore adds to UX while sacrificing on the UI / prettiness of the app. In that regard the amazon catalog is a very good example. It's really not that pretty, has multiple loading spinners, prices are not aligned, etc. But it's very easy to use, you get almost all the information you want, and so far no one I know has ever complained about the UI.

I'd be in favor of some more ugly, but obvious loading spinners, even if that means that after the first loading spinner, we see a headline with another loading spinner, etc

@Birkbjo
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Birkbjo commented May 24, 2023

I think users are more used to seeing immediate action after a click, even if that immediate action is a loading spinner.

I'm not an expert at this, but I mean, that's how the web has worked forever? Every non-SPA app doesn't do anything until the page is loaded. The only difference here is that the "refresh" symbol in your browser won't change from "reload" to an "X", and sometimes the browser says "loading" in the bottom left corner . It's only with SPA apps that the user is "expects" something to happen immediately, and most "every day" webpages are not SPA (some have hybrid solutions like GitHub).

Of course, the DHIS2 users will be used to SPAs, and could react as you say, but the same is true when clicking a link in the header-bar - nothing happens until navigated link is loaded

Go to amazon, slow down your network and click a link -> "nothing" happens for several seconds until the new page is loaded.
Go to nrk -> do the same thing -> "nothing" happens until the new page is loaded.

Of course the browser gives some feedback that something is happening, but it's pretty minor, and it might be more ingrained in the common user that "something is happening because the reload symbol is an "X" and the favicon is a loading-spinner" then I give it credit for.

But it's very easy to use, you get almost all the information you want, and so far no one I know has ever complained about the UI.

Well I'm one to have complained about their UI numerous times. Amazon is notoriously famous for having ugly UI. I really don't think we should look to amazon as an example of what to do. It's amazing to me that one the biggest corps in the world has such an ugly UI. Note that I'm not saying it's necessarily bad - they've made it extremely easy to buy stuff with as few click as possible. It works, but as you say it's not pretty. But they have such a big infrastructure that they're probably constrained by legacy systems, and "If it aint broke, dont fix it" - but we're at a stage where we can do better.

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Birkbjo commented May 24, 2023

Here's 2 more examples. I made the bar 3 px instead of 2px.

Bottom of HeaderBar 3px.

Screen.Recording.2023-05-24.at.23.34.51.mov

Bottom of Headbar 3px, inside main area.

Screen.Recording.2023-05-24.at.23.56.38.mov

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cooper-joe commented May 25, 2023

I'm not an expert at this, but I mean, that's how the web has worked forever? Every non-SPA app doesn't do anything until the page is loaded.

Yeah, it's true that the page itself doesn't do anything. We used to have clear feedback in the status bar:
image
and now that's replaced with the favicon turning into a spinner (on most browsers. Safari has a loading bar in the url bar).

Of course the browser gives some feedback that something is happening, but it's pretty minor, and it might be more ingrained in the common user that "something is happening because the reload symbol is an "X" and the favicon is a loading-spinner" then I give it credit for.

In my experience, browser loading indicators are still the way most users get feedback that their click did something. Of course, this doesn't apply to SPA, so we can't leverage it.


"Avoiding flickering spinners" is certainly something we want to avoid. This PR is the canary in the coal mine telling us to solve this at the platform level, so it's good this has been highlighted clearly here.

To move this particular PR forward, I think we should:

  • Implement our available UI loading spinners as best we can without introducing new patterns, with an attempt to avoid flickering.
  • Start the process to design and introduce a platform-wide "preload" component. This might be a progress-bar (as in your examples), or a spinner somewhere in the headerbar, or a floating indicator fixed on the page, or something else. Introducing a platform-wide component like this needs a full design process to consider the pros and cons of each. I can start this process now.
    • It's worth noting that, whatever loading indicator we choose, there's always going to be a problem with flickering/flashing when on a faster connection. So we also need to consider ways to avoid that (with animation, for example).

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Birkbjo commented May 26, 2023

Alright I understand we need to take more time to introduce something like this. I can experiment with some animation timeouts for the blocking spinner in the meantime.

Probably enough examples from me, but I want to mention that most mobile browsers use this kind of loader. Of course mobile is a bit different, but my point is that it shouldn't be foreign for users.

screen-20230526-114002.2.mp4

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4 participants