Description

Nagios event handler for Jira

• Creates issue in Jira when service switched to CRITICAL state
• Creates relationship with similar issues ( same hostname and service name )
• Resolves issue when service switched to OK state

Requirements

jira python module can be installed with

# pip install jira

Tested on:

• OS: Ubuntu 14.04, Debian Wheezy
• Jira v6.3.8
• Nagios 3.4

Usage

• Define nagios command in your nagios configuration like so:

    define command{
      command_name    create-jira-issue
      command_line    /etc/nagios3/scripts/jissue.py $SERVICESTATETYPE$  "** $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" "$SERVICEOUTPUT$" "$SERVICESTATE$" "$HOSTNOTIFICATIONID$" "$SERVICEDESC$"  "$SERVICESTATE$" "$HOSTNAME$"
    }
  

• Add event handler to the service definition you wish to generate Jira tickets:

    event_handler  create-jira-issue
  

• Modify USER, PASS, API_URL, PROJECT, ISSUETYPE script variables in the script or create a config file for the nagios user like the example config file and place it in ~/.jira4nagios.config