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xinyizho authored Jul 26, 2024
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Expand Up @@ -317,12 +317,13 @@ <h4>GenAI Use Case Selection and Risk Assessment</h4>

<ul>
<li><b>Personalized service delivery</b>: A particularly common use case for educational/training content is identifying the right modules or material to provide to the end user next based on their experience. But this also applies to many different types of social impact organizations, including for tasks like supporting local campaigners with localized information from data analysis, job matching, and interview prep. Although most exciting, this use case is also the most risky. Often, when social impact organizations evaluate using GenAI for this, they end up deciding that the needed guardrails and risks outweigh the benefits for now.</li>
<li><b>Data science</b>: Using GenAI can supplement and speed up technical work, although data and coding skills are still required by the end user for fact checking and code reviews. With that in mind, GenAI can provide assistance with:</li>
<li><b>Data science</b>: Using GenAI can supplement and speed up technical work, although data and coding skills are still required by the end user for fact checking and code reviews. With that in mind, GenAI can provide assistance with:
<ul style="list-style-type: circle;">
<li>Data cleaning, database wrangling, quality checks, etc.</li>
<li>Data analysis, qualitative text analysis, summarizing research, etc.</li>
<li>Metadata prediction, labeling data, codebook creation, etc.</li>
</ul>
</li>
<li><b>Knowledge management</b>: GenAI is fantastic at navigating many resources to find and/or summarize the most relevant information. There’s a common challenge of it being overwhelming for staff or users to find the resources they need, and GenAI can speed up the process.</li>
<li><b>Content creation</b>: GenAI can be used to create curriculum, images, communication materials, presentations, job descriptions, meeting summaries, etc. Generating new content is the classic space that the technology was designed for and will thrive in.</li>
</ul>
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