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Troubleshooting

Cora Johnson-Roberson edited this page Apr 10, 2017 · 1 revision

Best results (i.e. fastest/least error-prone) will be obtained by launching a local Voyant server -- hopefully, it should be as simple as downloading the program and opening the VoyantServer.jar file. See the Voyant docs for tips on how to use the server.

Voyant's local server should display a log screen when launched; the relevant entry for import should show up as "trombone: TOOL: corpus.CorpusCreator." Please look to see if there's any errors there, and possibly try bumping up the memory allotment to 2048 or 4096 MB.

If there are no errors on Voyant's side, it's possible the Zotero extension ran into problems. Go to Zotero's Preferences -> General tab and click "Enable" under Debug Log Output, attempt your export, and then click "View Output" under the debug log. The extension will output there as it processes items. Any relevant issues on the Zotero side would likely be interspersed between lines containing "doExport."

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