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jpfleischer committed Jan 15, 2024
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# FAQ

## (Only for class students) How to report an issue to us in piazza

Assume you have an issue with the cloudmesh install.

a) It is not sufficient to send us a screenshot, send the ASCII text
b) It is not sufficinent to just send the ASCII text, but you must

1) mention the OS
2) mention if you us pyenv or not
3) mention if you run in a VM
4) mention if you run cloudmesh in a container

The reason is that dependent on the answer we will ask you to simply restarts as
this is the easiest.

## I used the curl install and get an issue

I get

ModuleNotFoundError: No module named 'cloudmesh.management'
(ENV3) xxxx-MacBook-Pro:cm xxxx$

A dependency is not yet met. You may be able to fix it with

cd cloudmesh-cloud
pip install -e .

In case it does not, please use the `cloudmesh-installer` approach wich is more
or less the same, but with much more advanced features.

## I followed the one line installer but it still did not work

There may be a dependency issue between older installs. You could try to uninstall
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cms help vm

## I used anaconda

In case you used anaconda, please contact the TA Bo who is using anaconda and
can give instructions.


## Something is different and I can not figure it out

Get in contact with Gregor, he is not available Thursday and Friday morning, but
otherwise he is there if not in other meetings. We ran the installation on
multiple students and TA's computers and if something does not work, please let
us know. so we can help.

## TheAzure cloud modules take a long tiem to install
## The Azure cloud modules take a long tiem to install

Yes it takes up to five minutes, On older machines may be longer.
Yes it takes up to five minutes, on older machines may be longer.



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