snow-jira-sync

Python utility scripts for synchronizing incidents on ServiceNow to JIRA. Used in lue of snow/jira extensions due to not having admin access to either.

s2j

ServiceNow to JIRA sync. Pulls all incidents from SNow assigned to a specified user and creates issues (bugs) in JIRA. Closes incident once migrated.

Configuration

The following env vars should be setup for the s2j.py script:

• SNOW_NAME (snow tenant to logon, ie https://tenant.servicenow.com)

• SNOW_USER (snow user used to login as and to assign incidents to for sync with JIRA)

• SNOW_PASS (snow password used to login)

• JIRA_NAME (jira tenant to logon, ie https://tenant.atlassian.net)

• JIRA_PROJECT (jira project to create issues)

• JIRA_USER (jira user used to login)

• JIRA_TOKEN (jira api token used to login, see https://id.atlassian.com/manage/api-tokens)