Lana feedback edits

[LanaStewa]

Note: the images aren't displaying because the branch with the new images has not been published.
FN PR: canada-ca/systeme-conception#229

https://deploy-preview-349--design-system-canada-ca.netlify.app/feedback/when
https://deploy-preview-349--design-system-canada-ca.netlify.app/feedback/about-page-feedback

Added images to the how this works page
Added a new on this page section to the "when" page

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[donohuech]

On this page: https://deploy-preview-349--design-system-canada-ca.netlify.app/feedback/when#how-not-to-use-the-feedback-tool

There's a "you" in here that should be "your":

Use cases for the page feedback tool
Consider adding the page feedback tool to:

• uncover specific page-level issues affecting you GC Task Success Survey task score

[donohuech]

On this page: https://deploy-preview-349--design-system-canada-ca.netlify.app/feedback/when#how-not-to-use-the-feedback-tool

There is an "is" in here that should be an "if":

Evaluating page success based on yes / no clicks
The feedback tool is biased towards collecting ‘no’ answers in several ways:

• Humans, by nature, have a negativity bias
• We are only collecting feedback is someone selects ‘no’
• If they did find an answer and were successful, they may never have reached the bottom of the page

[donohuech]

On this page: https://deploy-preview-349--design-system-canada-ca.netlify.app/feedback/when#how-not-to-use-the-feedback-tool

Missing a period at the end of this paragraph:

Evaluating statistical significance of feedback based on page visits
The number of page visits does not represent the number of people who saw the feedback tool at the bottom of the page or were motivated to use it

[donohuech]

On this page: https://deploy-preview-349--design-system-canada-ca.netlify.app/feedback/about-page-feedback

Image description for 2b should remove the "in"

After interacting with the “No” button in, a text entry screen will replace the prompt.

In the contact option, there is an expand/collapse pattern with the header “Need urgent help with a problem? Contact us”. When the expand/collapse pattern is opened, there is a customizable link to contact the service.

After the expand/collapse pattern, there is a heading for “Please provide more details” followed by instructions to not include personal information: “You will not receive a reply. Don’t include personal information (telephone, email, SIN financial, medical, or work details. Maximum 300 characters.” There is a small text entry box followed by a button for “Submit”.

[donohuech]

Added comments for some small fixes @LanaStewa

[LanaStewa]

@donohuech Just pushed these edits