Merge pull request #8299 from braze-inc/bd-3609

BD-3609 Update /users/track speed limit
braze-inc · Oct 25, 2024 · 6009d02 · 6009d02
2 parents b49fb9a + 9773660
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diff --git a/_docs/_api/api_limits.md b/_docs/_api/api_limits.md
@@ -27,7 +27,7 @@ Requests not listed in this table share a total default rate limit of 250,000 re
 
 | Request Type                                                                                                                                                                                                                                           | Default API Rate Limit                                                                                                                                                                     |
 | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
-| [`/users/track`][10]                                                                                                                                                                                                                                   | **Requests:** 50,000 requests per minute.<br><br>**Batching:** 75 events, 75 purchases, and 75 attributes per API request. See [Batching User Track requests](#batch-user-track) for more.<br><br>**Limits for Monthly Active Users CY 24-25:** see [Monthly Active Users CY 24-25 limits]({{site.baseurl}}/api/endpoints/user_data/post_user_track/#monthly-active-users-cy-24-25) |
+| [`/users/track`][10]                                                                                                                                                                                                                                   | **Requests:** 3,000 requests per three seconds.<br><br>**Batching:** 75 events, 75 purchases, and 75 attributes per API request. See [Batching User Track requests](#batch-user-track) for more.<br><br>**Limits for Monthly Active Users CY 24-25:** see [Monthly Active Users CY 24-25 limits]({{site.baseurl}}/api/endpoints/user_data/post_user_track/#monthly-active-users-cy-24-25) |
 | [`/users/export/ids`][11]                                                                                                                                                                                                                              | 250 requests per minute.                                                                                                                                                                   |
 | [`/users/delete`][12]<br>[`/users/alias/new`][13]<br>[`/users/alias/update`][45]<br>[`/users/identify`][14]<br>[`/users/merge`][44]                                                                                                                    | 20,000 requests per minute, shared between the endpoints.                                                                                                                                  |
 | [`/users/external_id/rename`][20]                                                                                                                                                                                                                      | 1,000 requests per minute.                                                                                                                                                                 |

diff --git a/_docs/_api/endpoints/user_data/post_user_track.md b/_docs/_api/endpoints/user_data/post_user_track.md
@@ -17,7 +17,7 @@ description: "This article outlines details about the Track user Braze endpoint.
 > Use this endpoint to record custom events and purchases and update user profile attributes.
 
 {% alert note %}
-Braze processes the data passed via API at face value, and customers should only pass deltas (changing data) to minimize unnecessary data point consumption. To read more, refer to [Data points]({{site.baseurl}}/user_guide/data_and_analytics/data_points/). 
+Braze processes the data passed through API at face value, and customers should only pass deltas (changing data) to minimize unnecessary data point consumption. To read more, refer to [Data points]({{site.baseurl}}/user_guide/data_and_analytics/data_points/). 
 {% endalert %}
 
 {% apiref postman %}https://documenter.getpostman.com/view/4689407/SVYrsdsG?version=latest#4cf57ea9-9b37-4e99-a02e-4373c9a4ee59 {% endapiref %}

diff --git a/_includes/rate_limits.md b/_includes/rate_limits.md
@@ -33,7 +33,7 @@ We apply a rate limit of 1,000 requests per minute to this endpoint, as document
 <!---/users/track-->
 
 {% elsif include.endpoint == "users track" %}
-We apply a base speed limit of 50,000 requests per minute to this endpoint for all customers. Each `/users/track` request can contain up to 75 event objects, 75 attribute objects, and 75 purchase objects. Each object (event, attribute, and purchase arrays) can update one user each. In total, this means a maximum of 225 users can be updated in a single call. In addition, a single user profile can be updated by multiple objects.
+Starting on October 28th, 2024, we apply a base speed limit of 3,000 requests per three seconds to this endpoint for all customers. Each `/users/track` request can contain up to 75 event objects, 75 attribute objects, and 75 purchase objects. Each object (event, attribute, and purchase arrays) can update one user each. In total, this means a maximum of 225 users can be updated in a single call. In addition, a single user profile can be updated by multiple objects.
 
 Different limits apply to customers who have purchased **Monthly Active Users - CY 24-25**. For details on these limits, see [Monthly Active Users - CY 24-25 limits]({{site.baseurl}}/api/endpoints/user_data/post_user_track/#monthly-active-users-cy-24-25).