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| Include the following information with your issue: | ||
| Complete the following form to have your issue reviewed: | ||
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| 1. Nodemailer version you are having problems with (eg. v1.3.7) | ||
| 2. Node.js version you are using (run `node -v` to see it, eg v5.5.0) | ||
| 3. Your operating system (eg. Windows 10, Ubuntu 14.04 etc.) | ||
| 4. Nodemailer configuration settings | ||
| 5. If possible, include a minimal test case that can be used to verify your issue (link to a gist would be great!) | ||
| ### 1. Is this a bug in Nodemailer? | ||
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| - [ ] Yes | ||
| - [ ] No | ||
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| > Note. Non bug issues are closed by default. Head to Stack Overflow for support questions: https://stackoverflow.com/search?q=nodemailer | ||
| If you are having problems with Gmail, then make sure you have read this post before filing your issue: <https://nodemailer.com/usage/using-gmail/> | ||
| ### 2. Is this related to Gmail / Hotmail / Yahoo? | ||
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| "SyntaxError: Unexpected token ..." – check your Node.js version, it must be at least v6.0.0. If you do have Node.js v6 or later installed then check if you have multiple Node versions installed. | ||
| - [ ] Yes | ||
| - [ ] No | ||
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| > Note. If you can not log in to Gmail then Gmail is blocking you. These issues are cloed by default. | ||
| ### 3. Is your issue related to SSL/TLS errors? | ||
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| - [ ] Yes | ||
| - [ ] No | ||
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| > Note. Most probably you are trying to connect to a server with a self-signed/expired cert or the server supports only ancient ciphers. Such issues are closed by default. | ||
| ### 4. Is your issue related to connection timeouts | ||
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| - [ ] Yes | ||
| - [ ] No | ||
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| > Note. Most probably you are firewalled out from the server. Such issues are closed by default. | ||
| ### 5. Do you get SyntaxError when using Nodemailer? | ||
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| - [ ] Yes | ||
| - [ ] No | ||
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| > Note. You are using too old version of Node.js, please upgrade. Such issues are closed by default. | ||
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| ### 6. Nodemailer version you are having problems with (eg. v1.3.7) | ||
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| ... | ||
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| ### 7. Node.js version you are using (run `node -v` to see it, eg v5.5.0) | ||
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| ... | ||
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| ### 8. Your operating system (eg. Windows 10, Ubuntu 14.04 etc.) | ||
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| ... | ||
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| ### 9. Nodemailer configuration settings (if applicable) | ||
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| ... | ||
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| ### 10. If possible, include a minimal test case that can be used to verify your issue (link to a gist would be great!) | ||
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| ... | ||
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| Thanks! |