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Welcome to the ark-server-tools wiki!

Before creating a issue, please do the following:

• Make sure to go through the steps of the README.
• Check if your problem can be solved by reading any of the existing issues to avoid creating duplicates.
• Check the troubleshooting section below.

Troubleshooting

Make sure to check your server logs for hints.

lsof: command not found

On CentOS/Fedora/Red Hat etc, lsof is located in /usr/bin. You need to specify it's path before running it as a non-root user:

$ /usr/sbin/lsof /path/to/some/file

On Debian based distros, the lsof package is not installed by default. You have to manually install it:

$ sudo apt-get install lsof

/lib64/libc.so.6: version `GLIBC_2.14' not found

You're missing a dependency. Install atleast glibc-2.15 on your server.

See Install of required versions of glibc and gcc on RHEL CentOS

GameUserSettings.ini is being overwritten and is losing all my settings

Make sure your GameUserSettings.ini contains the following 2 lines:

[/Script/ShooterGame.ShooterGameUserSettings]
Version=5

If the above doesn't work, make sure you haven't put any non-ascii characters into GameUserSettings.ini.