AdvancedPlugins Community

Welcome to the AdvancedPlugins Community repository! This repository houses the .yml configuration for automatic responses to common support queries about our Spigot plugins. Our goal is to streamline support, improve user experience, and engage the community in helping us make this system even better.

Repository Structure

• support-responses.yml: This file contains the primary structure for keyword-based ticket responses. Each plugin has its own section, with categorized responses based on common queries and issues.

How to Contribute

1. Fork the Repository: Click the 'Fork' button at the top right of this page to create a personal copy of this repository.
2. Clone Your Fork: Clone your forked repo to your local machine.
3. Make Your Changes: Update the support-responses.yml with additional keyword-response pairs or modify existing ones. Ensure you follow the established format and guidelines.
4. Commit and Push: Once you're done with your changes, commit them with a meaningful commit message and push to your forked repository.
5. Open a Pull Request: Go to the 'Pull Requests' tab on this repository and click 'New Pull Request'. Compare the changes and submit your pull request.

Guidelines

We are utilizing stanford-corenlp to get lemmas from every inquiry. Keep this in mind when selecting keywords.

• Clarity: Responses should be clear, concise, and directly address the issue.
• Relevance: Ensure that keywords and responses are relevant to the specific plugin or feature they're associated with.
• Length: Responses should be brief yet informative. Avoid overly long explanations; instead, link to the wiki or documentation where appropriate.
• No Duplication: Before adding a new keyword-response pair, ensure there isn't an existing similar response.

Review Process

Our team regularly reviews pull requests. We'll provide feedback if any changes are needed. Once approved, your contributions will be merged into the main repository, and they will play an integral role in improving the support experience for all users!

Acknowledgments

We want to thank everyone who takes the time to contribute to this project. Your effort is helping improve the AdvancedPlugins community and the support experience for all our users.