Updated Our Approach To Delivery

_drafts/our-approach-to-delivery.markdown

@@ -3,42 +3,44 @@ title: Our Approach to Delivery
 date: 2024-10-23 16:12:00 Z
 categories:
 - Delivery
-- People
-- Teams
-- Values
+tags:
+- delivery
+- people
+- teams
+- values
 summary: There is no one-size-fits-all approach to delivery. Here we describe the
   grounding principles and behaviours that enable us to deliver excellent results
   for our clients with a reassuringly human touch.
 author: jwalledge
 ---
 
-In the second in our series of blogs setting out how we work with our clients, we discuss our approach to Delivery. You can read about our approach to Architecture [here](https://blog.scottlogic.com/2024/10/15/our-approach-to-architecture.html).
+In the second in our series of blogs setting out how we work with our clients, we discuss our approach to Delivery. You can [read about our approach to Architecture here](https://blog.scottlogic.com/2024/10/15/our-approach-to-architecture.html).
 
-At Scott Logic, we deliver complex, business-critical solutions for some of the world’s largest institutions, across a range of industries and domains. Our reputation for delivery excellence comes not just from delivering maximum value, on time and on budget, but from an approach deeply rooted in our [values](https://www.scottlogic.com/who-we-are) and in our desire to work in genuine partnership with our clients.
+At Scott Logic, we deliver complex, business-critical solutions for some of the world’s largest institutions, across a range of industries and domains. Our reputation for delivery excellence comes not just from delivering maximum value, on time and on budget, but from an approach deeply rooted in [our values](https://www.scottlogic.com/who-we-are) and in our desire to work in genuine partnership with our clients.
 
 Just as every project is unique, we recognise that there is no one-size-fits-all approach to delivery. Our delivery managers are experienced in quickly assessing the context and finding the right combination of methodology, tools and communication styles that work for the project and for your organisation.
 
 Below we set out our guiding principles to ensure positive outcomes for delivery.
 
-# 1) Setting up for success
+## 1) Setting up for success
 
-Whilst it can be tempting to jump straight into the work, we take the time up front to establish the lay of the land:
+Whilst it can be tempting to jump straight into the work, we take the time up front to establish the lay of the land, exploring with you:
 
-* Who are our stakeholders and what are their interests in the project? We aim to meet as many people as possible during the first week, to build relationships, listen to your challenges and aspirations, understand how we can best work together.
+* Who are our stakeholders and what are their interests in the project? We aim to meet as many people as possible during the first week, to build relationships, listen to your challenges and aspirations, and understand how we can best work together.
 
-* What are we here to do and why? It may sound like a simple question, but ensuring we have a common vision for and understanding of the purpose and scope of work is vitally important to ensure we set out on the right foot.
+* What are we here to do and why? It may sound like a simple question, but ensuring we have a common vision and understanding of the purpose and scope of work is vitally important to ensure we set out on the right foot.
 
 * What is the context we’re working in? Are there existing products and services we need to interface with, established processes and practices we should follow, other teams working in the same space? Understanding the context helps to identify risks and dependencies early, guiding our approach to planning.
 
 Getting the fundamentals right ensures early alignment of goals and objectives, provides timely visibility of obstacles to success, and sets the foundations for a positive partnership from the outset.
 
-# 2) Collaborative leadership, collective responsibility
+## 2) Collaborative leadership, collective responsibility
 
 We place an emphasis on collaboration, transparency and respect, adopting a one-team mentality to tackle challenges together.
 
-We make it a priority to discuss early on how we are going to work together. Rather than impose rigid processes, we start by finding out how our clients prefer to work and introduce recommended best practice gradually as the opportunity and need arise.
+We make it a priority to discuss early on how we are going to work together. Rather than impose rigid processes, we start by finding out how you prefer to work and introduce recommended best practice gradually as the opportunity and need arise.
 
-We’re not afraid to challenge where we feel our wealth of knowledge and experience could help our clients to deliver better outcomes, faster; however, we prefer to adopt a coaching style as we believe in creating a legacy that will equip our clients for a future beyond the scope of our engagement.
+We’re not afraid to challenge where we feel our wealth of knowledge and experience could help you to deliver better outcomes, faster; however, we prefer to adopt a coaching style as we believe in creating a legacy that will equip you for a future beyond the scope of our engagement.
 
 Our delivery managers focus on creating an environment of mutual trust and psychological safety, instilling a culture of feedback and continuous improvement so that our teams fulfil their maximum potential. In our experience, the best way to build high performing teams is to:
 
@@ -84,4 +86,8 @@ To ensure good project oversight, we work with our clients to establish and main
 
 Taken together, our guiding principles for delivery excellence help us to to build ‘trusted partner’ relationships at all levels, to anticipate and manage the inevitable problems and challenges that face all business and IT transformation projects, and ultimately to assure mutually successful outcomes.
 
-Our clients value our combination of pragmatism and lived experience, our one-team mindset and our authenticity as delivery partners. We’re incredibly proud of our teams and the brilliant results they achieve for our clients!
+Our clients value our combination of pragmatism and lived experience, our one-team mindset and our authenticity as delivery partners. We’re incredibly proud of our teams and the brilliant results they achieve for our clients!
+
+## **How can we help you?**
+
+For more on how our approach to delivery can help your organisation minimise risk and maximise value, [visit our Product & Delivery Management page](https://www.scottlogic.com/what-we-do/product-delivery-management).