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Merge pull request #1499 from SEKOIA-IO/archiving
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Add archive and restore data section to FAQ
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mathieubellon authored Dec 11, 2023
2 parents ca5cfe7 + 0fab17f commit 116b924
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24 changes: 22 additions & 2 deletions docs/xdr/FAQ.md
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Expand Up @@ -43,5 +43,25 @@ This way, you will be able to exactly identify what data is sent to Sekoia.io.
## Retention
Logs are available and displayed for 90 days in Sekoia.io.

## Archiving & Rehydratation
Please contact your support for more information on archives and events rehydratation, with a clear description of your needs.
## Archive and restore data

!!! Info

Depending on your plan we can archive your data and restore it on demand

Option not available for all plans


### Restoration process :

- The request must be made to [[email protected]](mailto:[email protected])

- We try to restore in less than 48 working hours

- The data requested must be less than 12 months old (the end date of the requested period must be less than 365 days)

- Restored data will be deleted after 30 days

### Restoration flow:

<img style="max-width:100%" alt="Archiving diagram" src="/xdr/FAQ/archiving_process.png">
Binary file added docs/xdr/FAQ/archiving_process.png
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