Persona 2
Age: 24
Income: $65,000 (yearly)
Education: Bachelor of Science in Cybersecurity
Former Cybersecurity intern
New Hire Jr. IT Technician at HighRises Inc.
Carl is a recent college graduate who is very inexperienced in IT but was able to land a job.
Carl Smith struggled in getting his degree in cybersecurity. He switched his major many times and ended up staying an extra three semesters in school. He doesn't really have a passion for IT, but is okay with doing it because of his salary. Because of his lack of savviness when it comes to computers and IT, he prefers an experience in which he can use a smooth graphical user interface, as opposed to some other type of interface. He wants to learn how to perform the functions of his job without it being a struggle.
Run commands from this application with an easy-to-use GUI so that he can perform the IT requirements he has been tasked with.