fix: voip call history doesn't always log the correct call information

[pierre-lehnen-rc]

Proposed changes (including videos or screenshots)

Issue(s)

Several problems with the data currently stored on the VoIP call history:

• It doesn't always identify the right caller / callee.
• It logs too many "empty" calls that didn't happen (Still unknown why freeswitch is sending the events that are causing those in the first place)
• If the same freeswitch server is used elsewhere, it is logging all of its calls as if the rocket.chat workspace had been involved on them.
• If the same freeswitch server is used in multiple workspaces, it will log every call in every workspace, each of them with their own users.

Steps to test or reproduce

Further comments

• this is technically a regression;
• wip
• moved the event parsing code from the freeswitch service to the freeswitch package as it was getting too big.
• changed the schema of the collecions used to store the events and calls (including an index)
• changed the client to send custom data to the freeswitch server, such as the workspace url - this is then used to identify if the call should be logged or not and also to identify which users are internal or external.

Caveats:

• If an incoming external call doesn't reach the rocket.chat user (either because they are offline or because they ignored the call without accepting or rejecting it), then the server will not receive any workspace information from the client and the call will not be logged. If the call was initiated from another rocket.chat workspace, it'll be logged as "internal" there.

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[codecov]

Codecov Report

Attention: Patch coverage is 6.89655% with 27 lines in your changes missing coverage. Please review.

Project coverage is 59.29%. Comparing base (c9a5c78) to head (f423ba7).
Report is 16 commits behind head on develop.

Additional details and impacted files

@@             Coverage Diff             @@
##           develop   #35006      +/-   ##
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+ Coverage    59.18%   59.29%   +0.10%     
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  Files         2822     2822              
  Lines        68131    68003     -128     
  Branches     15149    15102      -47     
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- Hits         40320    40319       -1     
+ Misses       24979    24852     -127     
  Partials      2832     2832              

Flag	Coverage Δ
unit	75.42% <6.89%> (+0.41%)	⬆️

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