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{% extends "email/base.html" %} {% load posthog_assets %} {% load posthog_filters %} | ||
{% block preheader %}If failures keep occurring we will disable this batch export{% endblock %} | ||
{% block heading %}PostHog batch export {{ name }} has failed{% endblock %} | ||
{% block section %} | ||
<p> | ||
There's been a fatal error with your batch export {{ name }} at {{ time }}. Due to the nature of the error, it cannot be retried automatically and requires manual intervention. | ||
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We recommend reviewing the batch export logs for error details: | ||
</p> | ||
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<div class="mb mt text-center"> | ||
<a href="https://us.posthog.com/project/{{ team }}/batch_exports/{{ id }}" | ||
target="_blank"><b>Go to the batch export</b></a> | ||
</div> | ||
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<p> | ||
After reviewing the logs, and addressing any errors in them, you can retry the batch export run manually. If the batch export continues to fail we will disable it. | ||
</p> | ||
{% endblock %} | ||
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{% block footer %} | ||
Need help? | ||
<a href="https://posthog.com/questions?{{ utm_tags }}" | ||
target="_blank"><b>Visit support</b></a> | ||
or | ||
<a href="https://posthog.com/docs?{{ utm_tags }}" | ||
target="_blank"><b>read our documentation</b></a>.<br /><br /> | ||
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<a href="{% absolute_uri '/me/settings#notifications' %}">Manage these notifications in PostHog</a> | ||
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{% endblock %} |