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OpenDigitalComplaints/README.md

Welcome to Digital Complaints Project. Objective of this project to automate the complaint process of the Citizens. Primarily this is targetted as a solution for Law encorcement agencies. However planning to keep this open and configurable where as any other government agency can also adapt this platform.

This platform will have a Micro Services foundation and will be built on the and will have strong integration with existing DPG solutions such as MOSIP.

Roadmap

  1. Phase 0 - Creating the Solution Architechture and Governance Structure
  2. Phase 1 - Create a MVP with the Text Based Complaints
  3. Phase 2 - Integrate MVP with MOSIP for Authenticaiton and eKYC
  4. Phase 3 - IVR Integration - With an Open Source Platform (e.g. Asterisk)
  5. Phase 4 - Video Based Complaint Integraiton
  6. Phase 5 - Analytics and Reporting
  7. Phase 6 - Open API Layer

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  1. OpenDigitalComplaints OpenDigitalComplaints Public

    Config files for my GitHub profile.