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fixes #2867 by catching the error and redirecting #2992

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fixes #2867 by catching the error and redirecting

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I'm closing this in favor of #3004.

@johrstrom johrstrom closed this Sep 5, 2023
@johrstrom johrstrom deleted the safer-support-misconfiguration branch September 5, 2023 16:49
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support ticket crashes if misconfigured
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