Merge pull request #906 from bmcandr/feature/update-support-doc

Update "Support" section of LIS Users Guide
NASA-LIS · Oct 7, 2021 · 6c4900a · 6c4900a
2 parents 8635f2d + 28ef415
commit 6c4900a
Showing 1 changed file with 9 additions and 9 deletions.
diff --git a/docs/LIS_users_guide/support.adoc b/docs/LIS_users_guide/support.adoc
@@ -4,18 +4,15 @@
 
 This section describes how to request help from and provide feedback to the LIS development team.
 
+=== Requesting Help
 
-[[ssec_modelingguru,Modeling Guru]]
-=== Modeling Guru
+To request help from the LIS development team, please visit the Discussions tab of our GitHub repository at https://github.com/NASA-LIS/LISF/discussions.  Please review the existing posts; your question may already be answered.  If it is not, then please open a "`New discussion`" to post your question there.
 
-The NASA Center for Climate Simulation (NCCS) hosts a system called Modeling Guru, https://modelingguru.nasa.gov.  This system is a collection of forums discussing many of NASA's modelling efforts and related topics.  LIS has a "`community`" within Modeling Guru.
+NOTE: Posting a question requires a GitHub account. Register at https://github.com/signup.
 
-This is system is open for reading, but registration is required to post questions.  The front page of Modeling Guru provides information regarding requesting an account.
+=== Bug Reports
 
-
-=== Requesting help
-
-To request help from the LIS development team, please visit our community within Modeling Guru at https://modelingguru.nasa.gov/community/atmospheric/lis.  Select the "`Discussions`" tab.  Please review the existing posts; your question may already be answered.  If it is not, then please "`Start a discussion`" to post your question there.  Note that posting a question requires a registered account (see Section <<ssec_modelingguru>>).
+Please review our link:https://github.com/NASA-LIS/LISF/blob/master/CONTRIBUTING.md[Contribution Guidelines] to learn how to report a bug or error.
 
 When reporting a bug or an error running LIS, please provide a description of the problem, including any error messages printed to the screen.  Attach a copy of the _lislog.0000_ file.  Also attach a copy of any relevant supporting files such as: +
 
@@ -38,7 +35,10 @@ For LVT:
 * _lvtlog.0000_
 * _configure.lvt_ (in your make directory)
 
+[IMPORTANT]
+====
 Please note that the LIS development team does not receive funding to provide community support.  Your questions and issues are important to us, but we can address them only when time permits.
 
-Please note that, due to U.S. federal law, we are not allowed to respond to anyone from a designated country.  (See http://oiir.hq.nasa.gov/nasaecp/.) By policy, we will not respond to messages from either non-institutional or non-organizational email addresses; e.g., we will not respond to email messages from gmail.
+Due to U.S. federal law, we are not allowed to respond to anyone from a designated country (see https://www.nasa.gov/oiir/export-control). By policy, we will not respond to messages from either non-institutional or non-organizational email addresses; e.g., we will not respond to email messages from gmail.
+====