Merge pull request #7733 from MicrosoftDocs/Judy-Weiner-360-competencies

Create 360-competencies.md

Viva/glint/setup/360-competencies.md

@@ -0,0 +1,109 @@
+---
+title: Viva Glint 360 competencies and reporting
+description: Competencies are verifiable characteristics and skills, which enable and improve the efficiency of performing work. Learn to develop your competency model.
+ms.author: JudithWeiner
+author: JudyWeiner
+manager: MelissaBarry
+audience: admin
+f1.keywords: NOCSH
+keywords: 
+ms.collection: 
+- m365initiative-viva
+- selfserve 
+search.appverid: MET150 
+ms.topic: article
+ms.service: viva-glint
+ms.localizationpriority: high
+ms.date: 5/24/2024
+ROBOTS: NOINDEX, NOFOLLOW
+---
+
+# Viva Glint 360 competencies and reporting
+
+> [!NOTE]
+> This feature is available to preview customers only. Features described here are subject to change.
+
+This section covers program competencies, survey guidance, report access and timing, and global reporting guidance. 
+
+:::image type="content" source="../../media/glint/setup/360-competencies-reporting-access.png" lightbox="../../media/glint/setup/360-competencies-reporting-access.png" alt-text="Screenshot how to access Competencies & Reporting in Cycle Settings.":::
+
+## Competencies
+
+Competencies are a set of verifiable characteristics and skills that enable and improve the efficiency of performing work. 
+
+- A Glint 360 cycle can include a maximum of 150 competencies. 
+- The typical number is in the range 3-10. 
+- Except for the Competency Name and Description, competencies can't be added or deleted once a cycle is live. 
+- Competencies map only to ratings questions. 
+- The Glint Manager 360 template includes 13 competencies mapped to template rating questions. 
+- To go live, a cycle must have at least one competency-question mapping. Each competency must map to at least one question.
+
+## Develop a competency model
+
+Develop a competency model which is relevant to the success criteria for your organization. Follow these recommended steps:
+
+- Collect information on what is considered success behaviors.
+- Draft critical behavioral statements.
+- Validate the competency model by comparing 360 results to desired business outcomes. 
+
+Repeat this process for each major demographic.
+
+## Question mapping
+
+To maximize the reporting experience, map all ratings questions to at least one competency. Although a competency can map to more than one rating question, a rating question can map to only one competency. 
+
+Procedure to map a competency to a question that is already mapped to another competency:
+
+1. Go to the other competency and remove its mapping to that question
+1. Return to the other competency to map the question.
+
+### Customizing a competency and mapping it to a question
+
+:::image type="content" source="../../media/glint/setup/360-competencies-reporting.png"alt-text="Screenshot how to access Competencies & Reporting in Cycle Settings.":::
+
+Repeat this procedure until you have mapped all competencies to at least one question:
+
+1. In Cycle Settings, select **Competencies & Reporting**. The *Competencies & Reporting* page opens. The Competencies section shows the number of questions mapped to each competency.
+2. Select the competency to be customized or mapped.
+3. Assign values to the Competency Name and Competency Description fields. This text is used in reports
+4. Select at least one question to map to the competency. To search for a question, begin entering the question label in the *Search Question* field. 
+5. Select **Save Changes.**
+
+### Adding a competency
+
+To add a competency to a cycle:
+
+1. In Cycle Settings, select **Competencies & Reporting**. 
+2. In Competencies, select **Competency**. The *Add Competency* window opens.
+3. Assign values to the Competency Name and Competency Description fields.
+4. Select at least one question to map to the competency. 
+5. Select **Save Changes.**
+
+### Removing a competency
+
+To remove a competency from a cycle:
+
+1. In *Cycle Settings*, select **Competencies & Reporting**.
+2. Go to **Competencies**. 
+3. Hover over the competency to be removed. 
+4. Select the **trash can symbol** next to the competency. 
+5. Select **Delete** in the confirmation dialog box.
+
+## Survey guidance
+
+Glint offers standard program and report guidance templates. 
+
+1. Toggle Survey Guidance to **ON** to reveal the *Select a content resource* dropdown menu. 
+1. **Key in 360 in the search bar** to access the standard templates. 
+
+:::image type="content" source="../../media/glint/setup/360-survey-guidance.png"alt-text="Screenshot of the dropdown menu to select guidance in Cycle Settings.":::
+
+>[!TIP]
+> We recommend using **360 _Survey_Guidance** for the Survey Guidance. Review and edit the guidance from within *Content Resources*. 
+
+
+
+
+
+
+