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LiveEngage-Real-Time-Operational-API

This repository contains Node.js and Python examples for the LiveEngage Real Time Operational API.

NodeJS - Agent Activity API Example

This is an example of how to query the Agent Activity Method of the Real Time Operational API in NodeJS by using the request module. In order to run this example you will need to update the AgentActivity-Example.js file with your Real Time Operational API credentials.

NodeJS - Engagement Activity API Example

This is an example of how to query the Engagement Activity Method of the Real Time Operational API in NodeJS by using the request module. In order to run this example you will need to update the EngagementActivity-Example.js file with your Real Time Operational API credentials.

NodeJS - Queue Health API Example

This is an example of how to query the Queue Health Method of the Real Time Operational API in Python by using the request module. In order to run this example you will need to update the QueueHealth-Example.js file with your Real Time Operational API credentials.

Python - Real Time Operational API To CSV Pandas Example

This is an example of how to connect to the Real Time Operational API in Python by using the requests_oauthlib library, and how to create a CSV file with the data that is returned from the API by using Pandas. In order to run this example you will need to update the rt-api-to_csv-pandas.py file with your Real Time Operational API credentials.

This example works with Python 3.5.

Contribution

Thank you WildYorkies for providing this example code.

Python - Agent Activity API Example

This is an example of how to query the Agent Activity Method of the Real Time Operational API in Python by using the requests_oauthlib library. In order to run this example you will need to update the AgentActivityExample.py file with your Real Time Operational API credentials.

This example works with Python 3.5.

Python - Engagement Activity API Example

This is an example of how to query the Engagement Activity Method of the Real Time Operational API in Python by using the requests_oauthlib library. In order to run this example you will need to update the EngagementActivityExample.py file with your Real Time Operational API credentials.

This example works with Python 3.5.

Python - Queue Health API Example

This is an example of how to query the Queue Health Method of the Real Time Operational API in Python by using the requests_oauthlib library. In order to run this example you will need to update the QueueHealthExample.py file with your Real Time Operational API credentials.

This example works with Python 3.5.